Customer Questions and Answers for Timer by Whirlpool

Jim, When you had the drive tube apart, did you check the brake shoes 285438 ,for a possible drag, excess wear, or clean and lube the rollers and assembly ? Did you check between the outer tub and spin basket, for a stuck article. There's a slight possibility the spin tube bearings are worn , but there is usually a noise in the spin cycle, do you recall a noise ? Are you sure there is a pause before the washer attempts to change cycles and starts to spin, and that the tub is attempting to spin, This would indicate an issue in the timer contacts, if theres no pause or if the washer continues to agitate, until the lid is raised and lowered. Good Luck and Thanks

Hello Jim. Based on the information you provided, it sounds like the clutch assembly 285785 is bad and will need to be replaced on the unit.