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Customer Questions and Answers for Sensor by Whirlpool

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By: Whirlpool
Part Number: OEM18045969
Manufacturer Part Number: WPW10120019
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Questions & Answers

For Whirlpool Sensor (Part Number: OEM18045969)

1 Answer

Nick, Check the machine for a leak underneath, It sounds like the leakage float switch is activated.

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George for Model Number Whirlpool Dishwasher Model WDT780SAEM1

Dishwasher fills with water then pumps it off without ever washing anything during the entire wash cycle. The Whirlpool problem solver says there is a "suds sensor" that can shut down the washing action. The problem occurs when the wrong soap or too much of the right soap is used but gives NO advise on how to correct the problem. In the parts info I see a "Sensor" for $117 with no explanation of what it is for and a Turbidity Sensor OEM Pt #WPM10705575. The machine was used numerous times with double the correct amount of liquid soap without actually washing anything and is caked with soap inside. I have tried to clean inside tub but did not fix it. What sensor do I need to replace?

1 Answer

George, the dishwasher can be run through a normal cycle when empty and using Affresh W10549851 or vinegar. It may take a couple of cycles to get thoroughly cleaned depending on the level of build-up.

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1 Answer

Al, We will need your model number to help you find the right parts for your unit. Please post another question with all your info included thank you.

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Gregory for Model Number MDB8600AWS

My dishwasher recently started to not complete a full cycle. I've replaced the power cord which had some corrosion on it but that did not resolve the issue. I then did the diagnostic which came up with Turbidity sensor error. OK, so once I get a replacement sensor, can you tell me how it installs in this dishwasher? Does the sensor twist or are there screws that first need to be removed? I have located where the sensor is, I just need to know if the installation is as it appears. I see two screws, one on either side of the sensor, hence my question.

1 Answer

Hello Gregory, remove the 2 Torx screws securing the sensor's mounting to the tub bottom, then pull the sensor straight out.

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1 Answer

Amery, If the drain pump is running continuously check wiring to make sure that there is no wiring issue but sounds likely that the main board would be the issue.

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1 Answer

Roderick, you may want to check the heater [WPW10082896] for 15 to 30 ohms and ensure that the cycling thermostat [675740] reads continuity at room temperature. If either of these components fail, it can stop the dishwasher from heating the water and can cause the unit to stick in a cycle. It may be possible that there is a control board [WPW10039780] issue, but checking the heating components would be the first place to start.

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1 Answer

Hello Rick, You should run the Field Service Test to pull the fault codes. This serves as a starting place to diagnose and repair the unit. A Field Service Test may be started by pressing the Heated Dry key 6 times followed by the Start key within 8 seconds. This test must be performed with clean water to insure proper sensor performance. The Field Service Test will not repeat. The Heavy Wash LED will Flash during the test mode. All Indicator lights (except Heavy Wash) will illuminate. If the dishwasher door is opened during the test, the test sequence will pause, and resume when the door is closed. To the cancel test, press the Start / Cancel keypad. The control has been designed to test the Sensor, Memory, and Motor. During the Field Service Test, if a fault has been detected, the test will abort any time after the motor current has been checked and 2 or more LED's will begin to Flash. A Memory / Software Check will occur immediately after the test is started. The (Delay / Delay 2 hr) LED and one of the following: Turbidity Sensor - failure - Hi Temp Wash LED/Extra Rinse LED Thermistor - failure - Heavy Wash LED Motor - high current - Normal Wash LED Motor - low current - Light Wash LED Memory Failure - Heated Dry LED

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1 Answer

Julius, Check the drain hose for kinks, twists and clogs. Also check the disposal connector or drain pipe for restrictions. A quick way to check, disconnect the drain hose from the plumbing/disposal. Fill the dishwasher and let it run a few minutes, then drain the dishwasher into a large bucket or trash can. This will usually flush any debris from the hose or pump, then check the connector or disposal. Presumably, you've already checked the filter plate and the filter cup and ball for obstructions and debris.

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1 Answer

Hello Emeu, This will most likely be a heating circuit issue. There is the possibility that there is a drain issue but this is normally obvious at the end of the cycle since water will remain in the bottom of the unit. You can run the field service test to pull the fault codes. This procedure is laid out on the tech sheet, which is usually found behind the kick panel. If you cannot locate it you can let us know and we will get a copy to you as quickly as possible.

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Glg for Model Number MDB9750AWW/MAYTAG DISHWASHER

Technical Support, The Maytag dishwasher discribed has an issue where it will run about 20 seconds, then drain. Water is filling up fine, and controls themselves exhibit what appears to be the correct indicators. the only function I don't see this issue with is the Quick Wash selection. It would appear to work fine. After this happens 4 or 5 times, and sometimes with the power removed/reapplied, it will work a normal cycle. Noted it has a turbidity sensor; if the discription is correct, I know what it does. What i don't know is what impact it has when it detects cloudy water or thinks it does (typical failure mode). Any and all assistance is greatly appreciated. Best Regards, GLG

1 Answer

Hello GLG. Based on the information you provided, it sounds like the control board is bad and will need to be replaced in the unit.

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