Jeff October 24, 2018 for Model Number WFC7500VW2 was cleaning drain pump and broke the plug that screws into pump can I buy that piece?
1 Answer Hello Jeff, unfortunately the plug is not available separate from the pump assembly part number WPW10465252. Thanks! Read More...
William August 03, 2015 for Model Number WFC7500VW2 Washer will not spin. I have ran the diagnostic test and it indicates no errors and does spin in the diagnostic phase, but when washing clothes, it does not?
1 Answer Hello William. Make sure the door lock is good and the unit is draining properly. If so, it sounds like the control board may be failing on the unit since the motor works in diagnostic mode. Read More...
Tom B April 24, 2015 for Model Number MHWC7500YW0 What is name of the switch when you close the door it controls the wash cycles. Washer stops draining in middle of cycle. Thank You
1 Answer Tom, When you close the door, the door lock assembly is what allows the unit to go through the cycles. As for the unit stopping draining in the middle of the wash cycle, you would want to check the drain to make sure that it is not clogged. Check to make sure that the pump is getting power to it. If the pump is not getting power then the issue will be the control board. Read More...