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Spoke with a representive that diagnosed the problem as a bad control board. After receiving the new control board, I was able to easily perform the replacement by watching the step-by-step instructional video on the website. It is now functioning normally. Read more
Usually ships within 4 - 14 days
I removed the shaft from ice bucket removed the blade below and pulled off bent blade. Put new blade in the bent blade spot put lower blade back on screwed it back into Ice bucket replaced in fridge and now it works perfectly without hanging up. Read more