Ronald B Clinton , MS March 02, 2015 Appliance: Model SAMSUNG Broken shelves I ordered 3 replacement shelves for my fridge. Promptly received the shipment, but one of the items was damaged (the lid for the butter try shelf). I went online and started a chat with the rep from APP, and they were great. Gave them my information and told them the issue. Replacement part sent out on Monday! Great service. Read More... 7 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Patricia I Latham , NY August 26, 2016 Appliance: Samsung Refrigerator RFG298HDRS/XAA-0000 I had a broken top to the slide out drawer I ordered a new part and am very happy Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Andrew W Coventry , CT January 02, 2017 Broen off plastic pin Got replacement and put in place. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
James S Lake Worth , FL February 05, 2019 Broken drawer door Order the exact part because of the assistance of the representative and when it arrived it was much harder to open the box than replace the part. The main thing is that the wife is happy. Thank you for great customer service Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Caleb S Jacksonville , FL August 12, 2019 Appliance: Samsung Refrigerator RFG297AAPN/XAA Auto slide door on meat and cheese compartment stopped closing properly! broken alignment pin! Replaced door! Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes