Marshall D Navarre , FL May 20, 2018 Appliance: Model WF405ATPAWR/A2 (0000) Snapped spider arm on wash basin Completely broke down washer and replaced part using the instructional video. Everything worked. We are still catching up on laundry. It's running like a champ now. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
John D Pinckney , MI July 13, 2022 Appliance: Samsung Washer WF42H5200AF/A2-00 The flange shaft assembly had two broken arms. I had to completely disassemble the machine to replace the parts. The job took 2 1/2 hours total. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers, Socket Set
Jack R Naugatuck , CT January 04, 2020 Appliance: Samsung Washer WF42H5200AW/A2-0000 Broken spider assembly After viewing your awesome video on YouTube, i was able to pull my machine apart and see the issue. After the problem was found, I used your website to order up the parts. A part was back ordered way out and your team let me know. Your customer service team did an outstanding job, even over the Christmas/ New Years Holiday, with assisting me. They where top notch! My machine is now repaired and working great. I couldn't have done it without your team! Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
Walaponh D Aurora , IL December 20, 2019 Appliance: Samsung Washer WF393BTPARA/A2-0000 The tub was shaking really bad imbalance, the door boot seal and the tub seal were damaged I just have to replace them by watching the video that appliancepartspros provided. Thank you. It works fine now. Save me a lot of money. Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Screwdrivers, Socket Set, Wrench Set