Richard Z Ransomville , NY April 30, 2016 Appliance: Model SAMSUNG REFRIGERATOR - RS261MDWP Needed hinges for a fridge my son had store in his garage for about a year Order and received hinges and the parts for the doors that were lost. After plugging it in the open door chimes started and would not stop. I call appliance Parts customer service and tech Dept. They were very patient and helpful with my ordering the parts I needed and tried to get the chimes to stop. The People I talked to were very helpful and patient in trying to fix this problem. Even though I'm have to have a service person come to look at it, I will use Appliance Parts again first should I have a problem. Parts arrived quickly and were the correct parts that I needed. Thank You Appliance Parts for you expertise and very patient employees. Read More... 7 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers, Socket Set
Francis A Milwaukee , WI April 11, 2016 Appliance: Model RS5556 Hinge on my fridge Big help with the video. Thank you very much Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers, Socket Set
Larry C North Chesterfield , VA April 04, 2016 Appliance: Samsung Refrigerator RS2578BB/XAA Door cam risers were completely shot and refrigerator door would not open or close properly I wish all repairs were this easy and inexpensive! I followed the directions on the video from the website and in a short time it was done and the door works like new. Emptying the refrigerator door and cleaning the shelves took longer than actually replacing the parts. Before I ordered, I did chat with the support folks on the website to confirm that both the lower and upper cam risers are identical. Glad I ordered 2 as both existing ones were little more than smears of rubber. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set
Crystal D Bellevue , NE May 28, 2018 Appliance: Samsung Refrigerator RS2578BB/XAA The refrigerator door no longer opened or closed smoothly (the door cam riser broke) I followed the instructions exactly as shown on your repair video: 1. Cleaned out the refrigerator and put perishable foods into an ice cool. 2. Turned off the water to the refrigerator and unplugged it. 3. Unscrewed the plate on top of refrigerator door and disconnected the wires. 4. Removed the door. 5. Replaced the Door Cam Riser and Hinge Cam Riser. 6. Put the door back on. 7. Tested door several times. 8. Reconnected the wires / plate on top of door. 9. Turned water back on and plugged in refrigerator. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set
Wayne T Victorville , CA June 10, 2019 Appliance: Samsung Side By Side Refrigerator RS2630SH/XAA Door kept opening. My daughter replaced the two cam risers for the door. It only took 15 minutes and fixed the problem. The door now closes and stays closed. A few times after coming home the door was found open and several items had to be thrown out. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Adjustable Wrench, Nut Drivers, Screwdrivers