Richard Z Ransomville , NY April 30, 2016 Appliance: Model SAMSUNG REFRIGERATOR - RS261MDWP Needed hinges for a fridge my son had store in his garage for about a year Order and received hinges and the parts for the doors that were lost. After plugging it in the open door chimes started and would not stop. I call appliance Parts customer service and tech Dept. They were very patient and helpful with my ordering the parts I needed and tried to get the chimes to stop. The People I talked to were very helpful and patient in trying to fix this problem. Even though I'm have to have a service person come to look at it, I will use Appliance Parts again first should I have a problem. Parts arrived quickly and were the correct parts that I needed. Thank You Appliance Parts for you expertise and very patient employees. Read More... 7 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers, Socket Set
Francis A Milwaukee , WI April 11, 2016 Appliance: Model RS5556 Hinge on my fridge Big help with the video. Thank you very much Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers, Socket Set
Larry C North Chesterfield , VA April 04, 2016 Appliance: Samsung Refrigerator RS2578BB/XAA Door cam risers were completely shot and refrigerator door would not open or close properly I wish all repairs were this easy and inexpensive! I followed the directions on the video from the website and in a short time it was done and the door works like new. Emptying the refrigerator door and cleaning the shelves took longer than actually replacing the parts. Before I ordered, I did chat with the support folks on the website to confirm that both the lower and upper cam risers are identical. Glad I ordered 2 as both existing ones were little more than smears of rubber. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set
Allan B La Mirada , CA June 16, 2020 Had problems closing refrigerator door fully once opened Replaced the Hinge cam riser and door cam riser as shown in video. The videos helped a lot. It was an easy repair, took me about 15-20 minutes. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers, Socket Set, Wrench Set
Neil M Jamison , PA April 18, 2021 Refrigerator door would not close. Installed a new part ( door cam riser) which I purchased from AppliancePartsPros. Removed the refrigerator door. Installed the part on the lower hinge and now the door closes normally. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers, Socket Set