George W Glen Burnie , MD October 18, 2019 Appliance: Samsung Washer WF45M5500AP/A5-00 3C error code Actually, I am returning your parts. THERE IS NOTHING WRONG WITH THEM! My wife actually found out that we had a warranty on our washer that we didn't know about. But, I can comment that I did chat with your customer service and you guys were very helpful. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes