Kenmore / Sears Washer Motor

• Pumps but will not spin
• Will not agitate
• Burning smell
• Touchpad does not respond

My whirlpool washer was no longer spinning, so my first stop was YouTube where I found the video from AppliancePartsPros showing how to replace the motor coupling. In addition to the replacement guide, Matt also shows you how to diagnose the problem by looking for rubber shavings under the washer. Seeing the rubber shavings under the washer, combined with the fact that the washer still drained meant that the motor was still working, so something else in the drive train was bad. I took the... Read more

• Burning smell

All's well that ends well, but the getting there was a bit of a pain. The web site suggests 3 possible causes for my problem (incl. the burning smell). I began with the first two since they were inexpensive compared to the motor, which was the third cause (and also the least often cause). There is no way to visibly tell if the motor is bad or not. After replacing the clutch assembly, which did have some plastic pins broken off) and the motor coupling (which actually looked fine, but the... Read more

• Will not agitate
• won't spin

My washer would not spin. This fixed my problem only took me 5 minutes to uninstall and install. Read more

Had to replace motor and blower, and both were very easy fixes, both pieces fit just right. The do it yourself videos also helped alot too, so props to them...Thanx alot Read more

First off I want to say Appliance Part Pros rock! I have used them for purchasing repair items for other appliances in the past, so when my washer started making weird noises this was my go to source. I thought my problem was likely pump motor related as the water wasn't draining and I could hear the sound of the pump trying to work. After reviewing what others who had similar situations found to be the problem I took a gamble and decided to get the drain pump. Some who had that problem... Read more

• Will not agitate

Swapped bad part for new part. Read more

• won't spin
• Will not agitate

I looked on the internet for similar descriptions for similar models and found many angry reports. Most said that the rotor assembly was bad as the nut that held the rotor and other parts together had loosened and allowed slippage between steel and plastic splines. Yes, I know that sounds like trouble, but apparently not to LG when they designed it. Most buyers complained that the part was covered by warrantee but not the labor and labor had been quoted as $400 to $600 dollars. Time to buy... Read more

Unplugged power cord, shut off hot and cold water valves, and disconnected hot and cold water lines. I taped the lid closed and laid washer down on its front panel to access motor parts underneath. Removed center screw (allen wrench) and then removed large, round, plastic rotor (had to use some force with fingers behind it to get it off). I could see that the gear teeth inside the rotor had been partially stripped off ruining the rotor (and causing the noise). I then removed the clutch... Read more

Went to appliance parts pros and typed in the problem, and they had a video on that problem and how to fix it, easy fix, ordered the part, had it 2 days later, took my washer apart while I was waiting for the part to come, and then reviewed the video several times, and then completed my repair, probably saved 150-200 dollars by doing it myself, also had my dryer conk out last year, did the same thing, looked up the problem, ordered the part, and made the repair, the pair is 20 years old, parts... Read more

Replaced rotor assembly due to hub being stripped. New part was upgraded with steel insert. After watching youtube video on AppliancePartsPros site, it took about 15 minutes for entire job. Part arrived in two days. Great service. Read more

When I looked up LG washer E6 code on the web I saw the tip from LG: unplug the washer and call for service. To me that's a challenge. I saw the AppliancePartsPros.com story on Google, read it and decided to try the solution that worked for other people. A clutch shifter motor that was around $20. I checked a few local appliance parts stores and no one carried the part I needed in stock (even though their websites said available for pickup). I then ordered the part through AppliancePartsPros on... Read more

Replaced the motor with a new one, if I can offer any advice about doing this job, make sure to keep track of where each wire goes on the motor and whatever wires need to be disconnected. There are a few good video's online showing how to do this job and can save you a lot of time and frustration. Read more

Ordered new clutch, rotor and drum sensor assembly. If your clutch bearings go, make sure you check rotor, stator and sensor for damage. Read more

Once you tilt the washer and prop it against something it's a pretty straight forward and easy fix. If you watch the instructional "How-to" video beforehand, the repair should take between 30 to 60 minutes. It all depends on your skill level and if everything goes smoothly. Make sure you have all the proper tools, grease and blue thread lock at the ready to help you move this repair along faster. This repair was in conjunction with replacing the motor position sensor. I didn't know I needed a... Read more

• Will not agitate
• won't spin

Actually, I am returning your parts. THERE IS NOTHING WRONG WITH THEM! My wife actually found out that we had a warranty on our washer that we didn't know about. But, I can comment that I did chat with your customer service and you guys were very helpful. Read more

Installed new motor with a metal pulley from APP and VIOLA! Great service, support and inventory. HIGHLY RECOMMEND! Read more