Michael D Brownsburg , IN October 04, 2018 Appliance: Model NE59J7850WS/AA (0000) C D 0 error code / keypad not working preventing oven operation 1. Looked up error code to identify problem 2. Located model number 3. Order replacement part (the membrane switch) 4. Removed the back plate 5. Unplugged the membrane switch from the control board (take great care while lifting the locking mechanism) 6. Removed panel from the range 7. Peeled off the old membrane switch 8. Carefully applied the new switch to the backplate, taking note of the orientation and matching up with the screw holes 9. Plugged the new membrane switch back into the control board 10. Reassembled the back plate Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers