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Replaced the control board. The one I received as a spare and installed, had a probe error on the top oven. I called customer service and Ethan sent me a replacement board. I am a satisfied customer. Read more
There are a lot of suggestions online to try and buy yourself time with this error. I tried the index card between the ribbon cable and the pencil eraser I clean the ribbon cable contacts, but the error came back. I disconnected the ribbon cable from the ERC and still got the error, so I knew it was the ERC I needed to deal with. I talked to a local appliance parts store and they recommended sending it to an online service for repair. When I was able to reach someone at the online service,... Read more
Unscrewed the frame of the oven door, popped it in. Read more