Kitchenaid W10311123b Parts

The installation of the new condenser motor was as the video described; there were no surprises. I noted the difference in operation immediately, the fan was moving at a higher rate of speed in a smoother motion. The new motor had far less shaft end play and seems to move more air across the condenser coil than the original motor. All in all, this was a relatively easy repair that solved a real refrigerator performance problem; the unit now cycles less often and generates less compressor heat. Read more

I called Sears to schedule a service call for Sat. Morning. At 11:00 a.m. A service man called and said he was going to do the service call (the original tech was going to be delayed), so he had been scheduled instead. He had another call before he could get to me (an hour drive one way And he would get lunch and see me later. I asked him about how long it might take, he said they do not charge by the hour. He said he couldn't remember for sure, but it was between $200.00 and $250.00, but... Read more

First, I had to replace a cracked roller so I could roll the frig out. I did this by tilting it slightly and shoving a shim underneath. I had to use two shims to get enough clearance for the wheel. I unscrewed the old wheel, screwed in the new one pretty easy, removed the shims and rolled it out. Then I unplugged the frig from the power socket, removed 6 screws from the back panel, and pulled out the old drain kit, which had become clogged with dirt and dust. I put in the new drain kit,... Read more

Replaced switch assembly Read more

As soon as the parts arrived, installed them seamlessly. Thank you. Read more

Ordered new bracket two screws easy fix Read more

I was able to trace my water leak back to a crack in the drip pan. I thought, in order to patch the leak until my parts arrive, I would take the drip pan out and tape the crack. When I was trying to take it out, I cracked the shroud. So I called AppliancePartsPros.com and they were able to walk me through a plan of action and add the shroud to my order. Once the parts came I gave it another try with a friend of mine. Not sure I could have done it alone, but we were able to pull the old shroud... Read more