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Found the wonderful parts diagrams you most generously share online and a couple of YouTube videos . I determined it should be repairable. In my cast the agitator shaft was frozen (rusted) in place. I was very fortunate to have been able to eventually remove it with the use of a lot of BP penetrating oil and heat. Long and short the replacement parts fit perfectly and the washer is running like new. Special thanks to the online support make my repair possible. Read more
Using your video then calling Tina, who researched a part I had that wasn't in video or parts list. She had me send in a picture and researched then called me back. The part was redesigned. She was very helpful. Read more
I emailed appliancepartspros.com with what my problem was and they informed me what was wrong they gave me a part number to order, tools needed and a brief explanation how replace the seal. they also have online video's for different repairs. I watched the video for lip seal(part # 207843) replacement.I also had to remove the brake assembly in order to replace the seal so I watched that video also. I went online and got the part numbers for items I needed to make my repairs.Just follow the... Read more
This washing machine is 19 years old, had water leaking from tub seal. Not the most difficult job I have ever done but installing the tub and bolting to brackets is in a tight space for 2 of them and took about six hours due to checking disassembling and re-assembling on computer. In the end it probably saved me $800.00 that a new machine would have costs figuring a new would cost close to one thousand for a good one. The repair man I use did not want to get involved in the repair but wanted to... Read more