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Replaced with one from Appliancepartspros Read more
After calling Samsung, and them placing an order to a parts supplier, then no call back to confirm, I called the supplier. They informed me that the handle was no longer available. So, not being one to take "no" for an answer, I got online, searched, and found your website. You had the exact part that I needed, and, with shipping, it cost $5 less than Samsung had quoted me. I ordered the handle, it arrived in a few short days. It is the exact handle I needed, and it installed very easily. A... Read more
Not easy to figure out. Removed screws that appeared to hold the motor/fan/bracket in but it didn't budge (??). Watched a You Tube video but the guy's camera work wasn't too clear. I at least gathered that there was a plastic, one-way button/slide lock on the underside of bracket that holds the motor/fan assemby in.. Didn't make sense that once the button was pushed up with a screwdriver, the bracket would slide out (towards you) because there are rigid cooling lines that are in the way. ... Read more
Replaced entire support unit. Read more
Looked up the piece via internet and ordered it. Read more
Part came in quickly and fit perfectly. Took longer to get to the part than to fix the problem. I am super pleased with the service y'all provided. Read more