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After trying to find a replacement for the handle for the freezer I found your website. Your prices were better then the other websites. I started to order it online but was not 100% if it was the right part so I called the number listed on website. The person that answered the phone was most helpful she took my ordered and processed it . I got the part in two business days and it snapped right back on the freezer door. I work in a 10 doctor physician office our Samsung fridge gets us a lot. I... Read more
Got parts and was able to assemble myself. AppliancePartsPros.com were extremely helpful. Read more
Replaced the power cord Read more
Power Control Board
The unit had no power to any lights and the digital controls had no life. After a little Google research, I found the circuit and power board panel on the back of the refrigerator. With a Volt meter, I checked power at the input on the circuit board. It had 120V showing. On the output side to the circuit board there was nothing. I have ordered parts for some of my other appliances from APP before and they worked great. I ordered the power board and the circuit board. I felt like the... Read more
After finding an excellent video on Youtube that addressed the exact problem I had, I ordered: a defrost heater and also replaced the Thermo Bimetal-Protec, and a sensor. The biggest problem was getting the ice that had formed on the back of my refrigerator to melt. I allowed this to happen on its own without applying heat as I feared heat may damage some of the plastic parts on the refrigerator. This took a couple of days but had completely melted by the time the parts arrived. ... Read more
The caster-rear is a wheel assembly located at the back bottom of the appliance that allows for easy movement and positioning. Replace if the appliance is difficult to move, the caster is broken or doesn't roll smoothly, or you notice the appliance is uneven.
Replaced with one from Appliancepartspros Read more
Purchased a new ice maker assembly and a new temperature sensor and insulation. Waited a year to fix it because I did not know about this company. Was heading out to buy a new fridge and a friend mentioned this site. Thank you! Read more
Rear evaporator insulation.
Fast and easy parts find and order though appliance parts pros. Ordered parts on Sunday had all parts by Thursday.. Refrigerator was back up and running Thursday afternoon. Read more
This rubber grommet cushions and seals the middle hinge point on appliance doors or lids. It prevents metal-on-metal contact and reduces noise while providing a weather seal. Replace this grommet if your appliance door squeaks, rattles, or doesn't close tightly.
Ordered a new one from APP, which arrived within a week. Simple fix, nothing special. What IS remarkable is that within 5 minutes on the phone, the service agent from APP had identified the part and found it in the catalog. By contrast, I spent probably 25 minutes on the phone with Samsung Canada, whose agent had no idea what I was trying to order. She wanted to sell me an entire door assembly by the end of our conversation. This is the value of a native English speaking sales agent. Nice work... Read more
Lifted out broken parts and inserted new parts. Easy! Read more
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