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Replaced the power cord Read more
Power Control Board
The unit had no power to any lights and the digital controls had no life. After a little Google research, I found the circuit and power board panel on the back of the refrigerator. With a Volt meter, I checked power at the input on the circuit board. It had 120V showing. On the output side to the circuit board there was nothing. I have ordered parts for some of my other appliances from APP before and they worked great. I ordered the power board and the circuit board. I felt like the... Read more
This main control board orchestrates your refrigerator's cooling system, managing compressor operation, defrost cycles, and temperature regulation. It ensures optimal performance and energy efficiency while maintaining food safety temperatures. Replace this board if your refrigerator has erratic cooling, won't maintain set temperatures, or shows error codes on the display.
The order was placed for the replacement part and the delivery was right on schedule as advertised. I had the part in two days!! A phillips screw driver was used to open the access panel and the rest of the removal/install required no further tools. 10min project. AppliancePartsPros provide the benchmark for customer service. Read more
After finding an excellent video on Youtube that addressed the exact problem I had, I ordered: a defrost heater and also replaced the Thermo Bimetal-Protec, and a sensor. The biggest problem was getting the ice that had formed on the back of my refrigerator to melt. I allowed this to happen on its own without applying heat as I feared heat may damage some of the plastic parts on the refrigerator. This took a couple of days but had completely melted by the time the parts arrived. ... Read more
Note: Due to availability, the factory may substitute color, but the part is not visible when installed.
The caster-rear is a wheel assembly located at the back bottom of the appliance that allows for easy movement and positioning. Replace if the appliance is difficult to move, the caster is broken or doesn't roll smoothly, or you notice the appliance is uneven.
Replaced with one from Appliancepartspros Read more
Rear evaporator insulation.
Fast and easy parts find and order though appliance parts pros. Ordered parts on Sunday had all parts by Thursday.. Refrigerator was back up and running Thursday afternoon. Read more
This rubber grommet cushions and seals the middle hinge point on appliance doors or lids. It prevents metal-on-metal contact and reduces noise while providing a weather seal. Replace this grommet if your appliance door squeaks, rattles, or doesn't close tightly.
Ordered a new one from APP, which arrived within a week. Simple fix, nothing special. What IS remarkable is that within 5 minutes on the phone, the service agent from APP had identified the part and found it in the catalog. By contrast, I spent probably 25 minutes on the phone with Samsung Canada, whose agent had no idea what I was trying to order. She wanted to sell me an entire door assembly by the end of our conversation. This is the value of a native English speaking sales agent. Nice work... Read more
Lifted out broken parts and inserted new parts. Easy! Read more
Replaced the old shelves and everything went smoothly. The most difficult part was getting the center piece of the old shelf because we needed to reuse it. Read more
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