Christopher M Yorba Linda , CA December 15, 2014 Appliance: Model WHIRLPOOL SIDE BY SIDE Fridge side wasn't staying cold massive ice build up in freezer ice blockage in fan duct Condenser was encased in solid block of ice due to automatic defrost not working. Replaced thermostat and ADC control board. Working fine now. Most tedious part was using a heat gun to melt all the ice off the condenser coils. You will need a couple small wire nuts to splice the new thermostat into the existing harness (they are not included). Service tech wanted over $400 to repair, fixed it myself for half that. Thanks ! Read More... 407 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Screwdrivers
Michael B Hamilton Square , NJ October 27, 2014 Appliance: Model KENMORE 106 Refridgerator not getting cold enough Use the website to diagnose potential problems. The two most-likely fixes were a new heater element and a new thermostat. I was hesitant to try the repair, but the online video was so excellent that I decided to do the repair myself. I ordered the parts and they showed up the next afternoon! I made the repair that evening, following the instructions in the video. So far, the refrigerator seems to working fine. Read More... 239 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers, Screwdrivers
Robert Y Mill Hall , PA June 12, 2014 Roper refrigerator freezing up First I came to this wonderful Web site where they had videos on how to repair it. I ordered the defrost thermostat from this Web site and they had it to me I no time at all. Installed the part and it has been working great. Read More... 72 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Socket Set
Wesley W Millbrook , AL February 26, 2015 Appliance: Whirlpool Refrigerator ED5GHEXNB00 Whirlpool refrigerator evaporator frozen up with ice along with warm refrigerator compartment Tried to put refrigerator in defrost mode and defrost would not initiate. Checked the bi-metal and heater, both tested good. Replaced the ADC board and refrigerator went in to defrost. problem solved. Read More... 36 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Danny A Ontario , CA November 03, 2015 Appliance: Model KITCHENAID SUPERBA KSRS25ILSS13 It stopped cooling refrig and freezer After advice from a technician I checked for a compressor relay, however I did not know what it looked like and where it was located. I did a search on the internet and found your competitors website. They claimed to have the part and shared pictures. After taking apart every electronic component in my refrig I still could not find the relay shown on their site. I was afraid of ordering the wrong part. So I did another search and then found your website. I was amazed you would take the time to create a video. The video had shown me, your competitor had the wrong parts.They caused me to waste a great deal of time. Your video showed it was a 4 minute fix. The refrig originally cost me $2000.00 and I almost gave it away, the actual repair cost for the parts was $44, but I bought other pairs - the Capacitor and Thermostat. At a total cost of $122 it was a bargain. Since I ready bought a new Refrig, I am keeping this one in my garage. My wife is very happy. Thank you for all you do for us novice repairman. My trade is Telecommunications but I feel qualified to work on another refrig. Read More... 22 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers, Screwdrivers