Whirlpool WP23748 Retaining Ring OEM Part

Upon removal of the lower inspection panel on the front of the machine, my 20 year old son thought the motor was bad by the smell. But he did discover what turned out to be the belt tensioner pulley laying inside the machine. After he pronounced it dead, without a thought to the idler pulley, I looked at the machine and determined the lack of movement was due to the idler pulley having "fallen" off the shaft by looking at the illustrated parts break down provided on this website. Ordered the parts over the phone at 1 PM on Friday afternoon. I had the parts by Saturday, by 11 AM!!!! I did pay for the rush shipping...but that was incredibly fast. Removed the remaining front cover from the machine, removed the hoses, electrical connection from the motor/pump assembly. Parts installed, washer running almost like new, for a 10+-year-old machine...about an hour. (Had the 20-year-old do it...it was good for him to see things could be repaired.) Not to mention the fact that I didn't have to spring for an $800.00 washer which sadly, probably wouldn't be as reliable as this one. All told a good experience. The idler was damaged, the edges of the top/bottom lip of the roller were broken off, but only on one side, so I had my son place that side on top, so gravity would prevent the belt from contacting that portion of the idler. All told 45 minutes to remove the motor, install, and back to operation. Will definitely order again-I have the matching 10+ year old dryer...so it is coming.

Replaced the belt tension pulley, the drum support rollers and the drum guide. While I was at it I replaced the belt. The repair was easy to complete. It took just over an hour to do the job. I ordered all of the parts that I thought could cause the squeak ahead of time. As it turned out the squeak was caused by the belt tension pulley. I replaced the other parts while I had the dryer apart. The Dryer should be noise free for several years.

Replaced the tension pulley assembly, drum rollers, drum roller axles, belt, and drum glides while I had the dryer disassembled. It turned out that the cause of the squeak was the tension pulley assembly, however it was easy and economical enough to replace anything that could have been the cause of the squeaking while I had the dryer apart. The parts were ordered on Thursday afternoon and delivered on Friday. I had the dryer repaired and running like new in no time. For about $100, it was cheaper than calling a service technician who would have charged me that much just to figure out what was wrong with it.

The cylinder roller that supports the dryer drum was worn and needed to be replaced. I ordered the idler pulley shaft and associated parts as well since I wasn't sure if these were worn too. Watching the video on the web site gave me a good idea what was involved and where to look. It wasn't my exact model and make but provided sufficient information on what to look for. The parts were exact fits which was a great relief abd the dryer is running like new again!

Our Dryer is 18 years old and have had gas valves replaced once. Now it was squealing. I found Appliancepartspros.com on line and read about my described problems. I ordered all possible parts that may cause the problems and received them in just 3 days. I followed the easy videos they provided for each part and in 3 hours it was up and running. Easy fix, Anyone with a little know how and a few tools can do this. I replaced about 10 parts and rollers for a total cost of delivered parts of $86.00. My wife is very happy and so am I. Thanks Pete