Whirlpool W11311685 Cam-Door (Wht) OEM Part

Takes two people. Place a blanket down on the floor or table so you have something soft to set the doors on. Turn off the unit. Lifted unit up slightly in front to retract leveling feet. Lowered onto its wheel(s). Rolled unit away from wall. Turned off ice-maker water. Opened doors and removed plastic cover below the fridge and freezer by removing two screws and holding doors at 90 degree open position. Placed rags under freezer and disconnected three wire connectors and two water tubes going to door. Removed brackets holding wires and tubes (take a picture so you know how they are routed back). Starting with fridge door, remove all the shelves and then removed the top hinge. Lift the door from the bottom hinge . Set the door on blanket. Remove old hinge "cam-door" bushings and replace with new bushings. I lubricated the new ones with a grease that says it's compatible with plastic. replace door back on hinge, an extra set of eyes to help align the bottom hings may be helpful. Same for the freezer door, but use two people, one person to lift the door, the other the help feed the tubes through the center of the hinge. Installation is the reverse.

Ordered part and replaced.

I researched the problem on the internet. A door cam was needed to be replaced. I did not know which cam to order. So, I found the model # and serial #. I messaged appliancepartspros.com for help. They sent me the correct parts. The fix took 15 minutes. The fridge works like new!

Replaced the two cam parts.

I called Appliance Parts Pros and customer service helped me figure out what I needed. The parts arrived in a couple of days and I was able to easily install them. The door now closes properly. Life is good thanks to Appliance Parts Pro's!