Kecia M Centennial , CO September 08, 2021 Appliance: KitchenAid Refrigerator KBLA20ELSS01 Pantry drawer support & crisper shelf had broken pieces Using the website was super easy; I entered my KitchenAid model number, located the part on the schematic diagram, used the number to reference the actual parts listed below the diagram and placed an order. The parts arrived in two days. I watched the how-to videos and took notes. The repair itself took the same amount of time as in the video. The time consuming part was taking the food out of the refrigerator, cleaning the interior & original parts before reassembling. The only problem I encountered was removing the metal support from the Crisper Shelf Frame. I had to use a hammer/punch on one end to knock it loose. I have a counter depth refrigerator and the new Crisper Shelf Frame did not have the extra hook as mentioned in the video, the part was exactly the same as the original. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Tony C San Francisco , CA August 04, 2020 I had broken pantry drawer support, and crisper shelf frame. Also needed a electronic control board for a JennAir refrigerator JFC2099HES. Followed AppliancePartsPro's videos in each part to fix it. The Electronic Control Board was just a plug and play. We learned to patiently wait till the refrigerator temp goes down to 38. No reset was needed. Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers, Screwdrivers
Peter H Plainfield , NJ January 15, 2026 Broken crisper frame By myself, it was a bit tedious to remove, without breaking, the required plastic parts and control levers from the broken frame to be re-attached to the new crisper frame. At the time of ordering the frame I missed that the control levers and face molding were not included..and had to be carefully removed from the broken frame Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes
Debbie P Urbana , IL May 12, 2017 Broken parts Ordered parts from you and replaced. Could not believe how quickly the parts arrived. Super service. So very pleased I found you. Will definitely recommend you to others and keep your address close at hand. Thank you so much. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes
Virginia W Fiskdale , MA August 15, 2015 Appliance: Jenn-Air Refrigerator JFC2087HRS Broken crisper drawer and frame We ordered all of the parts and simply replaced them. It looks great! Only snag was that a support that slides into the frame is no longer available. We simply took that support out of the other frame and slid it into the new frame. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes