Kecia M Centennial , CO September 08, 2021 Appliance: KitchenAid Refrigerator KBLA20ELSS01 Pantry drawer support & crisper shelf had broken pieces Using the website was super easy; I entered my KitchenAid model number, located the part on the schematic diagram, used the number to reference the actual parts listed below the diagram and placed an order. The parts arrived in two days. I watched the how-to videos and took notes. The repair itself took the same amount of time as in the video. The time consuming part was taking the food out of the refrigerator, cleaning the interior & original parts before reassembling. The only problem I encountered was removing the metal support from the Crisper Shelf Frame. I had to use a hammer/punch on one end to knock it loose. I have a counter depth refrigerator and the new Crisper Shelf Frame did not have the extra hook as mentioned in the video, the part was exactly the same as the original. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Glen S Beacon Falls , CT February 20, 2024 Appliance: KitchenAid Refrigerator KBFA20ERSS01 Kitchenaid refrig. Both crisper drawers had broken support guide caused by broken shelf supports above them I watched video of repair which helped me avoid breaking the plastic parts transfered from old crisper drawer and shelf to new crisper and shelf. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Chris R Boulder , CO December 18, 2018 Appliance: KitchenAid Refrigerator KBLS20ETSS01 The hinge tab for the deli door located on the panty drawer support track broke the front of the pan crispr was cracked Took the left and right Crisper out and removed the pantry drawer by sliding out and lifting up, removed the pantry glass and front and back rails for the glass. Removed the glass on top of the Crisper Frame and removed the Crisper Frame. Removed the metal rail from the old Crisper Frame, removed the humidity slide controls from the old Crisper Frame. Installed the humidity controls into the new Crisper Frame and installed the metal rail from the old Crisper frame into the new one. Unscrewed the broken Pantry Drawer Support Track (2 screws) from refrigerator, removed the drawer slide from the broken Pantry Drawer Support (2 screws). Installed the drawer slide on the new Pantry Drawer Support and then installed the new Pantry Drawer Support Track with the 2 screws. Reinstalled the front and back pantry glass rail and pantry glass. Installed the new Crisper Frame, Crisper Frame glass and left and right Crisper Pans (one old and one new to replace the old cracked Crisper Pan). Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers
Virginia W Fiskdale , MA August 15, 2015 Appliance: Jenn-Air Refrigerator JFC2087HRS Broken crisper drawer and frame We ordered all of the parts and simply replaced them. It looks great! Only snag was that a support that slides into the frame is no longer available. We simply took that support out of the other frame and slid it into the new frame. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Debbie P Urbana , IL May 12, 2017 Broken parts Ordered parts from you and replaced. Could not believe how quickly the parts arrived. Super service. So very pleased I found you. Will definitely recommend you to others and keep your address close at hand. Thank you so much. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes