David H Conyers , GA September 21, 2014 Appliance: Whirlpool Refrigerator ET21UMXGW00 The door handle on my whirlpool refrigerator broke at the top I found the model no. of the refrigerator and copied it down. I googled refrigerator repair parts and there was Appliance Parts Pros. I used them in the past year for dryer parts for my Maytag dryer-another story, but the parts arrived the next day just after noon. I decided to try them again and my refrigerator handle arrived around 12:20 the next day. So maybe it wasn't a fluke after all. I ordered the handle even though the parts diagram only showed one (1) screw at the top and mine has two (2). I contacted customer service and advised them of my problem and he confirmed the diagram only showed one (1) screw. I asked if he had access to the part to confirm, and he advised he didn't, but assured me this was the the exact replacement part so I ordered it. It had the two (2) screw holes that I needed and was an exact fit. I utilized my existing screws and bottom screw cover and I was finished in under 5 minutes. Thanks to Appliance Parts Pros. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Don H Gray , ME June 06, 2014 The handle on the refrigerator was broken I called appliance parts pro and they sent out a replacement. Just a note - you really need to get the model numbers "right" because if you don't you end up with the wrong parts. When I checked the refrigerator and got the correct numbers the part I ordered the second time fit fine. I was able to send the "wrong" part back without any hassle. The mistake was mine but Appliance parts Pro got me back on track and I will definitely use this company again. Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Patricia G Carmel , IN January 08, 2019 Tenant broke or removed parts to the refrigerator I was able to order the parts from appliance parts pros quickly and it was easy to find the right parts and watch the videos on how to install them (mainly the drawer tracker). I'm very happy with my order. :) Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Jack D Trevor , WI July 17, 2017 Handle broke Bought new handle. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Steve W Marquette , MI August 06, 2016 Broken handle I searched on line for Parts using the refrigerator Model number. Several sites came up, but Appliance Parts Pro appeared the most professional, navigation on the site, locating parts was easy, the prices are fair, my questions were answered quickly by email. Parts were shipped fast, END of story. Appliance Parts Pro, my go to people. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers