David B Freeport , NY August 21, 2020 Appliance: Model KDFE104DBL0104DWH0 Leak from under KitchenAid dishwasher misdiagnosed by technician My dishwasher was leaking and I called to have a certified technician come to diagnose the problem. I removed the kick panel from the bottom of the machine. He turned it on and we saw that water was leaking from the bottom. He said I needed a Sump kit but it wasn't in stock. The cost was $170 plus tax and labor cost was another $140. So I talked it over with dad and ordered the Sump kit, the hose clamp and a new diverter motor as mine was yellowed with age. The cost of all these parts and shipping was less than the Sump kit from the repair people. AND IT WAS IN STOCK! I watched the how-to video from this website and I must say it was great. I used a moving box on wheels to rest my dishwasher on it as that way I could easily move it around when it was on its back and it made it easier to work on it and test it before I put it back under the counter. Use the grease provided and it makes life easier or go buy some waterproof grease at a plumbing supply or home improvement store. While testing my work I saw another leak. Unfortunately, the repairman did not pull the washer out from under the cabinet and water was squirting out the back of the motor. So I called on APP on Sunday and ordered the motor and the rubber seal. It arrived on Tuesday. The install went easy enough as working on the box on wheels made it easy to slide the motor bracket into the opening on the sump kit. I found it easier to use a plastic pry tool like you would use on body parts for a car than a screwdriver to loosen the seal. I also found it easier to first attach the seal to the motor and then slide the whole assembly into the sump kit and tighten the clamp. One important thing is that the frame that supports the washer (with the springs for the hinges and wheels) is not well constructed and any movement left to right will cause the sides to fold under the machine. It is thin metal and you need to be careful. The machine is fairly light and I can pick it up by myself with or without all the pieces in it. I plan to spend a little time with some metalworking tools to tighten up the frame and build some bracing to keep it square. I will also remember that next time I will call Appliancepartspros.com to diagnose the problem and save myself the headache of a technician who costs a fair amount of money and did not do a thorough job in diagnosing the problem. Read More... 14 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Adjustable Wrench, Nut Drivers, Pliers, Screwdrivers, Socket Set
Jed R Richmond , VT August 11, 2019 Dishwasher sprayer not spraying After looking online, I found that it was typically from the pump motor on a Whirlpool dishwasher to die after three years... So after getting a quote for it to be repaired for over $350, I preferred to order the part here for $135, and it took less than a half-hour to fix. I've got clean dishes again! Thanks. Read More... 28 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Adjustable Wrench, Pliers, Screwdrivers
Paul S Hampden , MA November 13, 2018 Appliance: Model KITCHENAID KDTE205ESS1 6 1 6 2 6 4 The Primary pump C35-3A had a bad Bushing in it causing the armature to crash into the field. This dishwasher is less than one-year-old what a piece of crap ?? KitchenAid in Whirlpool so disappointing Read More... 23 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers, Pliers, Screwdrivers
Aleksandr M Baldwin , MD May 07, 2020 "Failure to clean" the pump just didn't seem to be running that much I could hear relays clicking, but we didn't hear the "humming and wooshing" that we associated with water spraying around and dishes becoming clean. And indeed - sometimes they came out kind of OK and sometimes they came out straight up nasty. I probably should have done more diagnostics (like checking for voltage at the pump) but I decided to roll the dice and order a new pump. Replacement was entirely straightforward. The video was tremendously helpful. I took the repair job as a chance to clean everything up and check other fittings while I was at it. With a new pump the dishwasher was back to "humming and wooshing" as we remembered and both the dishes and the inside of the dishwasher are sparkling clean. I suspect that the pump was dying for a while before it got to the point that we really couldn't ignore it anymore. Either way, three cheers for Appliance Parts Pros. The video helped me figure out what to do and they had our pump (and new seal and hose clamp) out the door within hours of placing the order. The next time some consumer durable good in my home fails, I'll be right back here. Bezos can bugger right off. Bring your business to the folks that also help you figure out how to diagnose and replace! Read More... 9 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers, Pliers, Screwdrivers
Kevin M Pittsville , MD September 18, 2015 Appliance: Model 665.13293K113 Wash motor in kenmore ultra wash dishwasher was failing Ordered motor-pump from AppliancePartsPros.com and after watching their how-to video was able to easily replace the part without issue. Decided to remove the entire sump up through the tub and replace the motor as opposed to uninstalling the dishwasher and flipping on its side. Probably more chances for leaks that way but I was tired of removing and reinstalling the dishwasher during trouble shooting. Dishwasher now works great. Read More... 8 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers