Ted M Lincoln , NE May 29, 2016 Broken dishrack wheel This is the sixth or seventh time that I've relied on your firm. It was late Thursday night (10:30 local time) when I needed to order a replacement wheel; the part number I had from my manual did not match the one listed on your site. I hit the Chat link, not expecting to reach anyone that late in the day, but I received a response within three seconds. The young lady not only confirmed the proper part but entered the order while we "chatted". I did not request fast delivery but received the part needed 36 hours later...amazing. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Michael O Hunts Point , WA April 05, 2018 Broken dish track wheel Replaced the broken wheel assembly Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Joe L Haltom City , TX March 12, 2018 Upper dishrack wheel Ordered the parts and looked at the video and fixed it. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Eric G Fairfield , CT June 07, 2015 Dish rack wheel was broken Bought part and followed the directions. Hardest part was taking off tabs to the channels after that it was easy. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Harry K East Brunswick , NJ March 19, 2015 Appliance: KitchenAid Undercounter Dishwasher KUDP01ILBL0 Upper dishrack kept falling off track wheels were cracked and/or broken Took out dishrack, removed clamps and slid off old wheels and brackets (old wheels were clamped on with automotive hose clamps from a temporary repair), and slid new ones into place. Total time for 4 wheels, about 7 or 8 minutes. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers, Socket Set