Ted M Lincoln , NE May 29, 2016 Broken dishrack wheel This is the sixth or seventh time that I've relied on your firm. It was late Thursday night (10:30 local time) when I needed to order a replacement wheel; the part number I had from my manual did not match the one listed on your site. I hit the Chat link, not expecting to reach anyone that late in the day, but I received a response within three seconds. The young lady not only confirmed the proper part but entered the order while we "chatted". I did not request fast delivery but received the part needed 36 hours later...amazing. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Joe L Haltom City , TX March 12, 2018 Upper dishrack wheel Ordered the parts and looked at the video and fixed it. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Michael O Hunts Point , WA April 05, 2018 Broken dish track wheel Replaced the broken wheel assembly Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Lynne L Monroe , CT November 13, 2017 Dishwasher soap dispenser. Replacement assembly. After watching the video on the website, the repair went smoothly. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Robert J Ridgefield , WA December 13, 2015 Appliance: Model KITCHEN AID KUDPO1FLSS3 Top shelf dropping due to roller mounts disconnecting Replaced all four rollers. Three had missing clips that hold the mounts in place on the rack. Weak link in the design. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers