Whirlpool WPW10671238 Center Crisper Rail OEM Part

I ordered a replacement part...took the shelf out of the refrigerator and slid the new rail into place. It was quick, required no tools and it works perfectly!

So this is a poor design in the first case. Not having a center support in the back almost guarantees a failure there eventually. I kludged together a support in my original more than a year ago, but finally the part broke too bad to limp along with anymore. This is the part I needed. That being said, be very attentive about the fact that it's not the entire shelf assembly. There is a metal support across the front of the frame that is not included. The trim above the drawers, and the humidity control sliders, are also not included. With a little finagling, I was able to remove these from the broken unit & install them on the new one, but it was a non-trivial amount of work to do so. I also built a wooden reinforcement inside the back center of the frame at the previous point of failure in hopes that this part will outlive the rest of the frig & I won't ever have to mess with it again.

First, I watched your VERY HELPFUL videos showing exactly how to remove and assemble the parts. I removed the salvageable parts from the old shelf frame and reassembled it.

Ordered new rail and received it within two days of order. Was exact match of original rail. Removed shelf and crispers and inserted new rail. Whole operation took less than five minutes. Was very pleased with the service from Appliance Parts Pros. Would definitely order parts again.

Researched and ordered replacement parts from Appliance Parts Pros