Edward B Mount Horeb , WI January 24, 2020 Appliance: Whirlpool Mixer K5SS Worm gear failure on my KitchenAid 5 qt "professional" lift bowl mixer. This was a problem that I'd had previously with this mixer. The worm gear, which is designed to fail (so that more serious damage does not occur to the motor), did fail while I was mixing some multi-grain bread dough. After the previous failure (pre-youtube days), I took the machine in for repair. The repair-shop cost came to about $150 in labor. Parts were extra. This time, I decided to do the repair myself, since I figured that I knew what was wrong. I found the appliancepartspros (APPros) youtube video on how to do the worm gear repair. It seemed to be the most comprehensive one out there and was the one that I decided to follow. The prices that APPros offered on the repair parts were also at least as good (and often better) than I found elsewhere. When I used their on-line help line with some questions, I was impressed with the support that I got. The only letdown was that there was a small part, an alignment pin, that I wanted, that APPros did not have unless it was included with another major part. I don't know if I'd lost the pin or if it had been lost previously in the repair shop, but the APPros video had not highlighted the importance of these easily-lost steel dowel alignment pins. I later found the part separately at a small local repair shop for $5. Including the $5 alignment pin, the total repair cost me less than $20 in parts. The APPros video was instrumental in my undertaking the repair, and the APPros on-line support was outstanding. Next time, this repair won't take me nearly so long. If I wish to repair another appliance, APPros will be my first on-line source for parts and "how-to" videos. Read More... 29 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Screwdrivers
Manuel T Manteca , CA April 02, 2018 Appliance: Model 5KSSWH Motor was working, but not mixing suggesting was mechanical problem. Search the internet and found out that worm gear was a common problem.Took the mixer apart to verify and confirm the worm gear was the problem. Worm gear has some worn out teeth showing once removed. Ordered the parts from you( Appliance Parts Pros.com). Installed the new worm gear, cleaned it up to remove grease during repair and plugged it to the outlet. The result, it worked. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
William M Labadieville , LA December 30, 2024 Ring was missing Put the new one on Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Mark P Paragould , AR November 21, 2020 Missing part. Purchased and installed missing part. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes