Del H Midlothian , TX September 03, 2018 Appliance: Model GI7FVCXW01 Ice dispenser was skipping so not dispensing ice The problem was that the motor coupler & shaft had a tiny bit of rust at their union. With the weight of the ice bin it rusted in the lowest position. This didn't allow the motor coupler to float on the shaft. There is a spring inside the shaft that pushes up on the motor coupler keeping it engaged in the ice bin coupler above. This coupler in turn rotates the auger in the bin to dispense the ice. I removed the motor coupler & shaft, tapped the coupler loose and filed off the rust. This allowed everything to work perfect but since I had purchased a new coupler, spring, seal and washer I replaced them also. Trick to save time: remove the ice bin, push down on the coupler still in the door. It should depress maybe 1/4". If it does check the coupler in the ice bin. If is doesn't, disassemble the coupler/shaft and see if the above happened to you. Read More... 17 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Gail T Wallingford , CT May 17, 2020 Parts broke. Ordered the parts and fixed it. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Nut Drivers
Patricia G Minneapolis , MN February 09, 2026 Appliance: Model WHIRLPOOL W11773992 TRACK OEM PART Vegetable bins middle track wheel snapped off Easy installation by removing two screws, removing the track with the broken wheel (why are these now made out of plastic when cold will make them weak and crack?), cleaned up the refrigerator bottom, (removed right and left tracks to clean up too), and then reused the screws to anchor. Easy breezy and nice and cleenzy. Delivery was several days ahead of schedule, without paying extra for shipping. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers