Martin T Brookfield , IL July 26, 2020 Appliance: Whirlpool Refrigerator WRT771RWYW01 The freezer was working but the refrigerator compartment was way too warm. I tried to buy a new refigerator, but strangely none of the major stores had anything I wanted in stock. The earliest delivery date for a new unit was over a month away. At that I decided to try and keep this one running. I did online research into common refigerator problems. I found the cooling coils in the freezer were covered in a block of ice and frost. The refigerator was not going through a defrost cycle. With a hair dryer I thawed out the coils. The refigerator worked fine for two days. Then all the same problems reoccurred. On your site, I found a list of probable causes for this problem and decided to replace the thermistors. Shipping was fast, though I did have to manually defrost the coils one more time before the parts arrived. Installation was easy. That was six days ago and the Refigerator is working perfectly. I think I will keep this one. Read More... 34 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Jeff N Troy , NY October 22, 2014 Appliance: Model WRF5600SEYM00 Amana/whirlpol french door refridgerator frost blocked evaporator Thaw evaporator (with heat gun) check other parts (wiring, heater, inline fuse) from disconnect Ordered part on line and arrived within a 24hr with standard shipping . This was great customer service. Then replaced evaporator thermistor (old read 6k and new 4k at room temp). Read More... 13 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers
Ann B Akron , NY August 13, 2018 Coils not defrosting on upright freezer We replaced the Thermistor and the Control Box. We decided to do both so we would have it working again without issue. It's possible we only needed to replace the Thermistor but seemed more worth it to just do both while we had it empty and open. I marked challenging below at 3 as it was easy to repair but diagnosis was more difficult. Read More... 11 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers
Michael A Paia , HI December 02, 2016 Appliance: Model WRF560SFYM01 The fan was making a rhythmic sound which turned out to be the fan hitting ice the freezer was not defrosting I used your troubling shooting guide and bought a defrost heating element. I checked it out with my volt meter and sure enough it was broke. I had also bought a thermistor but after about a week of no noise I sent it back to you guys. Thank you very much for your return policy. Two weeks later the Whirlpool started making the noise again and I order a thermistor from you again and installed it. So far so good. The job did not take long and the longest part was defrosting the ice to replace the parts. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers
Thomas S Sandpoint , ID August 18, 2023 Appliance: Whirlpool Freezer WZF79R18DM00 Upright freezer would not hold temperature and iced up. Replaced thermistors and freezer then went to -22 but ran continuously. Replaced the controller and freezer now running properly. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Adjustable Wrench, Nut Drivers, Screwdrivers