Harold J Katy , TX April 20, 2015 Appliance: Kenmore Washer 11028832700 Yes the part sent to me was broken due to no packing welcome to the real world Another part is being sent to me. I did an online chat with Heather S. and she was a great help with getting another part sent to me asap. It is almost a shock in today's world to get things handled with no fuss. The only thing you need to improve on is your packing & shipping dept. I will always use your service in the future. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Pliers
Walter K Arlington , TX June 18, 2014 Timer was no longer working Removed cover, unhooked wiring and securing screw for timer and replaced. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Wrench Set
Scott S Hammond , LA September 23, 2019 Contacts were stuck on old timer You guys sent me a new timer and my appliance guy installed it and everything is good. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers