|
Kitchen Aid Range / Stove / Oven Fault Codes |
|
Failure Code |
Fault Code Description |
Solution
|
|
4 Digit Failure Codes (for 2 digit codes see below)
|
| F1 - E0 |
EEPROM communication error |
1. Disconnect power for at least 30 seconds.
2. Re-apply power and observe for at least one minute.
3. If code re-appears, replace control board (also called ERC or clock).
Note: Applies to all F1-E... codes except F1-E3. |
| F1 - E1 |
EEPROM checksum error |
| F1 - E2 |
UL A/D error(s) |
| F1 - E4 |
Model ID error |
| F1 - E5 |
Calibration shifted |
| F1 - E6 |
Latch signal mismatch error |
| F1 - E9 |
Stack overflow |
| F1 - E3 |
Wiring harness cavity size does not match previously stored value |
The "Cavity Size Select" jumpers in the wiring harness indicate a cavity
size different from that which the control was previously configured for.
Check the jumpers in the harness to make sure they agree with the actual
oven size.
|
| F2 - E0 |
Shorted keypad (also called touch pad) |
1. Check keypad connector for firm connection (keypad connects to control
board).
2. Press CANCEL. If error code returns after 60 seconds, replace keypad
(also called touch pad or membrane switch). Some models incorporate keypad
in to control board as one unit. In this case, replace control board (also
called ERC or clock). |
| F2 - E1 |
Keypad cable unplugged |
| F2 - E5 |
Cancel key drive line open |
| F2 - E6 |
Cancel key drive line open |
| F3 - E0 |
Oven temperature sensor (RTD) opened (upper oven, if double oven) |
Replace Oven temperature sensor (RTD)
Note: Applies to all F3-E... codes.
|
| F3 - E1 |
Oven temperature sensor (RTD) shorted (upper oven, if double oven) |
| F3 - E2 |
Oven temperature is too high (Cook mode) |
| F3 - E3 |
Oven temperature is too high (Clean mode) |
| F3 - E4 |
Oven temperature sensor (RTD) opened (lower oven, if double oven) |
| F3 - E5 |
Oven temperature sensor (RTD) shorted (lower oven, if double oven) |
| F3 - E6 |
Warming drawer sensor open |
| F3 - E7 |
Warming drawer sensor shorted |
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| F4 - E1 |
Meat probe malfunction - shorted |
Problem could be with the probe, the receptacle, or probe circuit. Check
probe. Look for pinched wire. Look for condensation or contamination on
probe receptacle. Replace probe if all else checks out ok. |
| F5 - E0 |
Door switches do not agree (condition exists when door switch is closed
indicating an open door, and latch switch is closed indicating a locked
door) |
1. If door latched:
- Disconnect power from unit.
- Check wires and connectors from control to door switch, then from
door switch to control. If no damage to wires and all connectors okay,
proceed to step C.
- Replace door switch.
- Re-apply power.
- Press and hold any key down for 1 minute to clear F5 failure code
from memory. F2 will appear. Press CANCEL and observe for 1 minute to
ensure operation is correct.
2. If door not latched:
- Disconnect power from unit.
- Check wires and connectors from control to latch switch, then from
latch switch to control. If no damage to wires and all connectors okay,
proceed to step C.
- Repeat steps A and B for door switch.
3. Measure door switch (door open = switch open small low voltage
terminals). Replace switch if defective.
4. Measure latch switch (unlatch = switch open, CAUTION - oven light
contacts are closed). Replace switch if defective.
5. If corrections are made in any step, reconnect power to control.
Press and hold any key for 1 minute to clear R failure code from memory.
F2 will appear. Press CANCEL and observe for 1 minute to ensure
operation is correct.
6. If failure remains, disconnect power and replace control.
Note: Applies to all F5-E... codes.
|
| F5 - E1 |
Self clean latch will not lock |
| F5 - E2 |
Latch during CLEAN error |
| F5 - E5 |
Self clean temperature not reached within 45 minutes. |
| F5 - E6 |
Door is open, but latch is locked |
| F5 - E7 |
Self clean latch will not unlock |
| F6 - E0 |
Return line not connected |
If switch pulse return line is not connected, electronic control will
display F6 within 60 seconds after power up. Replace control. |
| F7 - E1 |
Common switch wire is defective |
Common wire (+5VDC) to latch switch, and to door switch is shorted to
chassis ground or neutral. A double oven will have two of each switch and
one common wire.
1. Check connections at control and at the latch switch and door switch.
2. If all connections are good, then check the individual switches as
outlined for the F5 failure. |
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|
2 Digit Failure Codes |
| F0 |
Board failure |
Replace control board (also called ERC or clock). |
| F1 |
Board failure |
Replace control board (also called ERC or clock). |
| F2 |
Oven temperature is too high |
1. Look for welded
relay contacts on bake or broil relays. If this happens, replace oven
control (also called clock or ERC).
2. For SELF CLEAN models: check door lock operation.
3. Look for a high
resistance connection or any other cause of high resistance in the oven
temperature sensor circuit. Check sensor, sensor harness and sensor
harness connection at sensor and oven control. Replace sensor if found
defective.
Remember: Oven control (ERC) measures resistance of sensor circuit, not actual oven temperature. |
| F3 |
Oven temperature sensor (RTD) open |
Replace Oven temperature sensor (RTD) |
| F4 |
Oven temperature sensor (RTD) shorted |
Replace Oven temperature sensor (RTD) |
| F5 |
Board failure |
Replace control board (also called ERC or clock). |
| F7 |
Function key stuck on ERC |
Replace control board (also called ERC or clock). |
| F8 |
Board failure |
Replace control board (also called ERC or clock). |
| F9 |
Oven door lock failure |
Check wiring to door lock switch (the wire harness may be connected
wrong). Check for stuck lock switch. |
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|
Kitchen Aid Cooktop Fault Codes |
|
Electronic Touch Ceramic 30 inch. Cooktop KECC508MBL |
|
Failure Indication |
Failure Code |
Fault Code Description |
Solution |
 |
F03 |
One or more keys permanently pressed |
1. Clean the glass surface and remove all objects placed on it.
2. If failure remains, disconnect power for 1 minute.
3. Reconnect power.
4. If failure remains, replace the touch control module. |
 |
F12
|
Electronic board and touch module communication error
|
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace board connection cable between touch
control module and electronic control.
4. If failure remains, replace the electronic control.
5. If failure remains, replace the touch control module.
|
|
F13 |
Internal CPU checksum errors |
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module.
|
 |
F22 |
Key sensitivity problem |
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module. |
 |
F36 |
Temperature probe hardware error |
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module. |
|
OVER TEMPERATURE INDICATION |
 |
Three indicators alternatively blink in left and right side |
This is a temporary standby condition to prevent over temperatures in the
cooktop.
Let the cooktop cool down and the blinking indicators will stop. |
|
Electronic Touch Ceramic 36 inch. Cooktop KECC568MBL |
|
Failure Indication |
Failure Code |
Fault Code Description |
Solution |
|
F03 |
One or more keys permanently pressed |
1. Clean the glass surface and remove all objects placed on it.
2. If failure remains, disconnect power for 1 minute.
3. Reconnect power.
4. If failure remains, replace the touch control module. |
|
F12 |
Electronic board and touch module communication error |
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace board connection cable between touch
control module and electronic control.
4. If failure remains, replace the electronic control.
5. If failure remains, replace the touch control module. |
|
F13 |
Internal CPU checksum errors |
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module. |
|
F22 |
Key sensitivity problem |
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module. |
|
F36 |
Temperature probe hardware error |
1. Disconnect power for 1 minute.
2. Reconnect power.
3. If failure remains, replace the touch control module. |
|
OVER TEMPERATURE INDICATION |
 |
Three indicators alternatively blink in left and right side |
This is a temporary standby condition to prevent over temperatures in the
cooktop.
Let the cooktop cool down and the blinking indicators will stop. |
| Find Parts |
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|
Kitchen Aid Front Loading Automatic Washer Fault Codes (Model KHWS01PMT/ WH) |
|
Failure Code |
Fault Code Description |
Solution |
| FH |
No water detected entering machine or pressure switch trip not detected |
If after 30 seconds the control does not detect water entering machine,
the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes,
the flow sensor has detected 10.5 gallons of water passing through it, but
has not detected the pressure switch trip, the valves will be turned off,
and the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
Possible Causes / Procedure
• If there is no water in the unit:
- Make sure that both valves at the water source(s) are turned on all the
way.
- Check for plugged or kinked inlet hoses or plugged screens in the inlet
valves.
- Verify inlet valve operation.
• If there is water in the unit:
- Verify drain pump operation.
- Verify that the pressure switch hose is in good condition and properly
connected to tub
and pressure switch.
1. Verify there is not a siphon problem.
2. Unplug washer or disconnect power.
3. Verify wire harness connections to inlet valves, pressure switch, drain
pump, flow meter,
and Central Control Unit (CCU).
4. Check all hoses for possible leaks.
5. Plug in washer or reconnect power.
6. Verify pressure switch operation.
7. Verify flow meter operation by blowing air through the part and
measuring the resistance.
8. Verify CCU operation by running a Diagnostic test or any cycle.
Replace failed component.
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| F02 |
Long drain |
If the drain time exceeds eight minutes, the water valves are turned off
and "F02" is flashed.
Press PAUSE/CANCEL two times to clear the display.
NOTE: After four minutes the "Sud" error will be displayed, then four
minutes later the "F02" error code will be displayed..
Possible Causes / Procedure
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is
running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump. |
| F05 |
Water temperature sensor error |
If during the water heating step in the wash cycle, the water temperature
sensor (NTC) value is out of range, the "F05" error code will be
displayed.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check the water temperature sensor. Check connections to the water
temperature sensor.
3. Check resistance of heating element, if present on this model.
(abnormal = infinity).
Replace failed component. |
| F06 |
Drive motor tachometer error |
The control is unable to properly detect motor speed and the machine will
shut down. If a failure occurs during high-speed spin, the door will be
unlocked after three minutes.
Possible Causes / Procedure
1. Verify the shipping system including shipping bolts, spacers and cables
are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and the Motor
Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
Replace failed component. |
| F07 |
Motor control unit error |
The main control has detected a short in the Motor Control Unit. If a
failure occurs during high-speed spin, the door will be unlocked after
three minutes.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check wire harness connections between the drive motor and the Motor
Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
3. Plug in washer or reconnect power.
4. Check the MCU by looking for operations of the drive motor.
5. Check the drive motor for powered rotations.
Replace failed component. |
| F09 |
Overflow condition |
If the overflow contact on the pressure switch is closed for more than 60
seconds, an Overflow Condition will occur. In an overflow condition, the
door remains locked and the drain pump runs constantly, even if
PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and
cold water faucets and unplug the unit before servicing.
Possible Causes / Procedure
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and
Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Check for drain pump failure.
6. Check the inlet valve for proper shut off.
7. Check the pressure switch for proper operation.
Replace failed component. |
| F10 |
Motor control unit (MCU) heat sink thermal trip |
If the thermal protector on the MCU heat sink gets too hot, it will open
the thermal protector on the heat sink which will stop motor functions and
an "F10" will be displayed.
Possible Causes / Procedure
1. Check for proper installation, verify the unit is not located near a
source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the MCU, the motor, and Central
Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
Replace failed component. |
| F11 |
Serial communication error |
Communication between the Central Control Unit (CCU) and the Motor Control
Unit (MCU) cannot be sent correctly.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central
Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted upside down.
The wires should be to the left when facing the MCU connectors.
Replace failed component. |
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| F13 |
Dispenser circuit error |
If the dispenser motor is not able to be driven to its proper position.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of the
dispenser.
3. Check wire harness connections to the dispenser motor and Central
Control Unit (CCU).
4. Check dispenser motor for powered rotations.
Replace failed component. |
| F14 |
EEPROM error |
The Central Control Unit (CCU) receives its data from an EEPROM onboard
the CCU. If there is an error reading this data it will cause this error.
Possible Causes / Procedure
A power glitch may cause this error.
1. Unplug washer or disconnect power for two minutes.
2. Verify CCU operation by running a Diagnostic test or any cycle. Replace
if defective. |
| F15 |
Motor control unit (MCU) error |
If the MCU detects multiple resets or errors during a wash cycle it will
go into this error mode.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central
Control Unit (CCU).
3. Check drive belt.
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
Replace failed component. |
F21
or
F22 |
CCU / Touchpad / LED assembly error |
This error occurs if the touchpad/LED assembly is not able to
transmit/receive data to/from the central control unit (CCU).
Possible Causes / Procedure
1. Check the touchpad/LED assembly by selecting different cycles and
changing the modifiers and options available to confirm the touchpad/LED
is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the touchpad/LED assembly and Central
Control Unit (CCU).
Replace failed component. |
| FdU |
Door unlock error |
A Door Unlock Error occurs if the door cannot be unlocked. It will try to
unlock the door six times before displaying the error code.
Possible Causes / Procedure
• Door lock mechanism is broken.
• Door switch/lock unit failure.
1. Check door switch/lock unit for foreign objects.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the door switch/lock unit and Central
Control Unit (CCU).
NOTE: The door switch/lock unit can be manually unlocked:
To manually unlock the door lock system, perform the following steps.
1. Unplug the power cord from the outlet.
2. Remove the lower toe panel.
3. Reach up along the inside of the front panel and locate the bottom of
the door latch assembly.
4. Located on the bottom of the door latch assembly is a teardrop shaped
tab. Gently pull the tab down approximately 1/4 inch, or until a click is
heard.
5. The door may now be manually opened. |
| FdL |
Door lock error |
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Possible Causes / Procedure
• Door lock mechanism is broken or removed from door.
• Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and
Central Control Unit (CCU). |
| Sud |
Suds lock (Overdose of detergent detected during the wash cycle) |
The Motor Control Unit senses a suds lock condition by analyzing the
current draw on the drive motor. If "Sud" is displayed a potential Suds
Lock is detected. This may signify a bad pump, an extra heavy load,
excessive detergent, or excessive suds.
Possible Causes / Procedure
• If too much detergent was used:
- Run the unit through a Rinse/Spin cycle.
- Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and
Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any cycle. |
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Find Parts |
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|
Kitchen Aid Pro Line Front Loading Automatic Washer Fault Codes (Model KHWV01RSS) |
|
Failure Code |
Fault Code Description |
Solution |
| FH |
No water detected entering machine or pressure switch trip not detected |
If after 30 seconds the control does not detect water entering machine,
the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes,
the flow sensor has detected 10.5 gallons of water passing through it, but
has not detected the pressure switch trip, the valves will be turned off,
and the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
Possible Causes / Procedure
• If there is no water in the unit:
- Make sure that both valves at the water source(s) are turned on all the
way.
- Check for plugged or kinked inlet hoses or plugged screens in the inlet
valves.
- Verify inlet valve operation.
• If there is water in the unit:
- Verify drain pump operation.
- Verify that the pressure switch hose is in good condition and properly
connected to tub
and pressure switch.
1. Verify there is not a siphon problem.
2. Unplug washer or disconnect power.
3. Verify wire harness connections to inlet valves, pressure switch, drain
pump, flow meter,
and Central Control Unit (CCU).
4. Check all hoses for possible leaks.
5. Plug in washer or reconnect power.
6. Verify pressure switch operation.
7. Verify flow meter operation by blowing air through the part and
measuring the resistance.
8. Verify CCU operation by running a Diagnostic test or any cycle.
Replace failed component. |
| F02 |
Long drain |
If the drain time exceeds eight minutes, the water valves are turned off
and "F02" is flashed.
Press PAUSE/CANCEL two times to clear the display.
NOTE: After four minutes the "Sud" error will be displayed, then four
minutes later the "F02" error code will be displayed..
Possible Causes / Procedure
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is
running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump. |
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| F05 |
Water temperature sensor error |
If during the water heating step in the wash cycle, the water temperature
sensor (NTC) value is out of range, the "F05" error code will be
displayed.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check the water temperature sensor. Check connections to the water
temperature sensor.
3. Check resistance of heating element, if present on this model.
(abnormal = infinity).
Replace failed component. |
| F06 |
Drive motor tachometer error |
The control is unable to properly detect motor speed and the machine will
shut down. If a failure occurs during high-speed spin, the door will be
unlocked after three minutes.
Possible Causes / Procedure
1. Verify the shipping system including shipping bolts, spacers and cables
are removed.
2. Unplug washer or disconnect power.
3. Check wire harness connections between the drive motor and the Motor
Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
Replace failed component. |
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| F07 |
Motor control unit error |
The main control has detected a short in the Motor Control Unit. If a
failure occurs during high-speed spin, the door will be unlocked after
three minutes.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check wire harness connections between the drive motor and the Motor
Control Unit (MCU), and between the MCU and the Central Control Unit (CCU).
3. Plug in washer or reconnect power.
4. Check the MCU by looking for operations of the drive motor.
5. Check the drive motor for powered rotations.
Replace failed component. |
| F09 |
Overflow condition |
If the overflow contact on the pressure switch is closed for more than 60
seconds, an Overflow Condition will occur. In an overflow condition, the
door remains locked and the drain pump runs constantly, even if
PAUSE/CANCEL is pressed twice and the display is cleared. Turn off hot and
cold water faucets and unplug the unit before servicing.
Possible Causes / Procedure
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and
Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Check for drain pump failure.
6. Check the inlet valve for proper shut off.
7. Check the pressure switch for proper operation.
Replace failed component. |
| F10 |
Motor control unit (MCU) heat sink thermal trip |
If the thermal protector on the MCU heat sink gets too hot, it will open
the thermal protector on the heat sink which will stop motor functions and
an "F10" will be displayed.
Possible Causes / Procedure
1. Check for proper installation, verify the unit is not located near a
source of heat and has proper ventilation.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the MCU, the motor, and Central
Control Unit (CCU).
4. Check the drive system for any worn or failed components.
5. Plug in washer or reconnect power.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
Replace failed component. |
| F11 |
Serial communication error |
Communication between the Central Control Unit (CCU) and the Motor Control
Unit (MCU) cannot be sent correctly.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central
Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted upside down.
The wires should be to the left when facing the MCU connectors.
Replace failed component. |
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| F13 |
Dispenser circuit error |
If the dispenser motor is not able to be driven to its proper position.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of the
dispenser.
3. Check wire harness connections to the dispenser motor and Central
Control Unit (CCU).
4. Check dispenser motor for powered rotations.
Replace failed component. |
| F14 |
EEPROM error |
The Central Control Unit (CCU) receives its data from an EEPROM onboard
the CCU. If there is an error reading this data it will cause this error.
Possible Causes / Procedure
A power glitch may cause this error.
1. Unplug washer or disconnect power for two minutes.
2. Verify CCU operation by running a Diagnostic test or any cycle. Replace
if defective. |
| F15 |
Motor control unit (MCU) error |
If the MCU detects multiple resets or errors during a wash cycle it will
go into this error mode.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and Central
Control Unit (CCU).
3. Check drive belt.
4. Plug in washer or reconnect power.
5. Check the MCU by looking for operations of the drive motor.
6. Check the drive motor for powered rotations.
Replace failed component. |
F21
or
F22 |
CCU / Touchpad / LED assembly error |
This error occurs if the touchpad/LED assembly is not able to
transmit/receive data to/from the central control unit (CCU).
Possible Causes / Procedure
1. Check the touchpad/LED assembly by selecting different cycles and
changing the modifiers and options available to confirm the touchpad/LED
is responding.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the touchpad/LED assembly and Central
Control Unit (CCU).
Replace failed component. |
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| F32 |
Pressure switch failure |
If after 30 seconds the control does not detect water entering machine,
the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes, the
flow sensor has detected 10.5 gallons of water passing through it, but has
not detected the pressure switch trip, the valves will be turned off, and
the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check to verify that the pressure switch is operational.
3. Replace pressure switch. |
| F33 |
System leak |
If after 30 seconds the control does not detect water entering machine,
the valves will be turned off and the error code will be displayed.
OR
If the control has turned the water valves on, and after 8 minutes, the
flow sensor has detected 10.5 gallons of water passing through it, but has
not detected the pressure switch trip, the valves will be turned off, and
the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
Possible Causes / Procedure
1. Check for crack or holes in the washer tub and pressure switch hose.
2. Replace components if necessary. |
| FdU |
Door unlock error |
A Door Unlock Error occurs if the door cannot be unlocked. It will try to
unlock the door six times before displaying the error code.
Possible Causes / Procedure
• Door lock mechanism is broken.
• Door switch/lock unit failure.
1. Check door switch/lock unit for foreign objects.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the door switch/lock unit and Central
Control Unit (CCU).
NOTE: The door switch/lock unit can be manually unlocked:
To manually unlock the door lock system, perform the following steps.
1. Unplug the power cord from the outlet.
2. Remove the lower toe panel.
3. Reach up along the inside of the front panel and locate the bottom of
the door latch assembly.
4. Located on the bottom of the door latch assembly is a teardrop shaped
tab. Gently pull the tab down approximately 1/4 inch, or until a click is
heard.
5. The door may now be manually opened. |
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| FdL |
Door lock error |
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Possible Causes / Procedure
• Door lock mechanism is broken or removed from door.
• Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door switch/lock unit and
Central Control Unit (CCU). |
| Sud |
Suds lock (Overdose of detergent detected during the wash cycle) |
The Motor Control Unit senses a suds lock condition by analyzing the
current draw on the drive motor. If "Sud" is displayed a potential Suds
Lock is detected. This may signify a bad pump, an extra heavy load,
excessive detergent, or excessive suds.
Possible Causes / Procedure
• If too much detergent was used:
- Run the unit through a Rinse/Spin cycle.
- Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any cycle. |
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