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Whirlpool Range / Stove / Oven Fault Codes |
|
Failure Code |
Fault Code Description |
Solution |
|
4 Digit Failure Codes (for 2 digit codes see below) |
| F1 - E0 |
EEPROM communication error |
1. Disconnect power for at least 30 seconds.
2. Re-apply power and observe for at least one minute.
3. If code re-appears, replace control board (also called ERC or clock).
Note: Applies to all F1-E... codes except F1-E3. |
| F1 - E1 |
EEPROM checksum error |
| F1 - E2 |
UL A/D error(s) |
| F1 - E4 |
Model ID error |
| F1 - E5 |
Calibration shifted |
| F1 - E6 |
Latch signal mismatch error |
| F1 - E9 |
Stack overflow |
| F1 - E3 |
Wiring harness cavity size does not match previously stored value |
The "Cavity Size Select" jumpers in the wiring harness indicate a cavity
size different from that which the control was previously configured for.
Check the jumpers in the harness to make sure they agree with the actual
oven size.
|
| F2 - E0 |
Shorted keypad (also called touch pad) |
1. Check keypad connector for firm connection (keypad connects to control
board).
2. Press CANCEL. If error code returns after 60 seconds, replace keypad
(also called touch pad or membrane switch). Some models incorporate keypad
in to control board as one unit. In this case, replace control board (also
called ERC or clock). |
| F2 - E1 |
Keypad cable unplugged |
| F2 - E5 |
Cancel key drive line open |
| F2 - E6 |
Cancel key drive line open |
| F3 - E0 |
Oven temperature sensor (RTD) opened (upper oven, if double oven) |
Replace Oven temperature sensor (RTD)
Note: Applies to all F3-E... codes. |
| F3 - E1 |
Oven temperature sensor (RTD) shorted (upper oven, if double oven) |
| F3 - E2 |
Oven temperature is too high (Cook mode) |
| F3 - E3 |
Oven temperature is too high (Clean mode) |
| F3 - E4 |
Oven temperature sensor (RTD) opened (lower oven, if double oven) |
| F3 - E5 |
Oven temperature sensor (RTD) shorted (lower oven, if double oven) |
| F3 - E6 |
Warming drawer sensor open |
| F3 - E7 |
Warming drawer sensor shorted |
| F4 - E1 |
Meat probe malfunction - shorted |
Problem could be with the probe, the receptacle, or probe circuit. Check
probe. Look for pinched wire. Look for condensation or contamination on
probe receptacle. Replace probe if all else checks out ok. |
| F5 - E0 |
Door switches do not agree (condition exists when door switch is closed
indicating an open door, and latch switch is closed indicating a locked
door) |
1. If door latched:
- Disconnect power from unit.
- Check wires and connectors from control to door switch, then from
door switch to control. If no damage to wires and all connectors okay,
proceed to step C.
- Replace door switch.
- Re-apply power.
- Press and hold any key down for 1 minute to clear F5 failure code
from memory. F2 will appear. Press CANCEL and observe for 1 minute to
ensure operation is correct.
2. If door not latched:
- Disconnect power from unit.
- Check wires and connectors from control to latch switch, then from
latch switch to control. If no damage to wires and all connectors okay,
proceed to step C.
- Repeat steps A and B for door switch.
3. Measure door switch (door open = switch open small low voltage
terminals). Replace switch if defective.
4. Measure latch switch (unlatch = switch open, CAUTION - oven light
contacts are closed). Replace switch if defective.
5. If corrections are made in any step, reconnect power to control.
Press and hold any key for 1 minute to clear R failure code from memory.
F2 will appear. Press CANCEL and observe for 1 minute to ensure
operation is correct.
6. If failure remains, disconnect power and replace control.
Note: Applies to all F5-E... codes.
|
| F5 - E1 |
Self clean latch will not lock |
| F5 - E2 |
Latch during CLEAN error |
| F5 - E5 |
Self clean temperature not reached within 45 minutes. |
| F5 - E6 |
Door is open, but latch is locked |
| F5 - E7 |
Self clean latch will not unlock |
| F6 - E0 |
Return line not connected |
If switch pulse return line is not connected, electronic control will
display F6 within 60 seconds after power up. Replace control. |
| F7 - E1 |
Common switch wire is defective |
Common wire (+5VDC) to latch switch, and to door switch is shorted to
chassis ground or neutral. A double oven will have two of each switch and
one common wire.
1. Check connections at control and at the latch switch and door switch.
2. If all connections are good, then check the individual switches as
outlined for the F5 failure. |
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|
2 Digit Failure Codes |
| F0 |
Board failure |
Replace control board (also called ERC or clock). |
| F1 |
Board failure |
Replace control board (also called ERC or clock). |
| F2 |
Oven temperature is too high |
1. Look for welded
relay contacts on bake or broil relays. If this happens, replace oven
control (also called clock or ERC).
2. For SELF CLEAN models: check door lock operation.
3. Look for a high
resistance connection or any other cause of high resistance in the oven
temperature sensor circuit. Check sensor, sensor harness and sensor
harness connection at sensor and oven control. Replace sensor if found
defective.
Remember: Oven control (ERC) measures resistance of sensor circuit, not actual oven temperature. |
| F3 |
Oven temperature sensor (RTD) open |
Replace Oven temperature sensor (RTD) |
| F4 |
Oven temperature sensor (RTD) shorted |
Replace Oven temperature sensor (RTD) |
| F5 |
Board failure |
Replace control board (also called ERC or clock). |
| F7 |
Function key stuck on ERC |
Replace control board (also called ERC or clock). |
| F8 |
Board failure |
Replace control board (also called ERC or clock). |
| F9 |
Oven door lock failure |
Check wiring to door lock switch (the wire harness may be connected
wrong). Check for stuck lock switch. |
|
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|
Whirlpool Duet Front Loading Automatic Washer Fault Codes |
|
Failure Code |
Fault Code Description |
Solution |
| FH |
No water detected entering machine or Pressure switch trip not detected. |
If after 30 seconds the control does not detect water entering machine and
then valves will be turned off and the error code will be displayed.
Or
If the control has turned the water valves on and after 8 minutes the flow
meter has detected 10.5 gallons of water passing through it, but has not
detected the pressure switch trip, the valves will be turned off and the
error code will flash.
Press PAUSE/CANCEL twice to clear the display.
Potential Causes
• If there is no water in the unit:
- Make sure that both valves at the water source(s) are turned on all the
way.
- Check for plugged or kinked inlet hoses or plugged screens in the inlet
valves
- Verify inlet valve operation
• If there is water in the unit:
- Verify Drain pump operation
- Pressure Switch Hose is in good condition and properly connected to Tub
and Pressure switch
• Verify there is not a siphon problem
• Verify wire harness connections to; Inlet Valves, Pressure Switch, Drain
Pump, Flow Meter, and Central Control Unit (CCU)
• Check all hoses for possible leaks
• Verify pressure switch operation
• Verify flow meter operation
• Verify CCU operation
Replace failed component. |
| F02 |
Long Drain |
If the drain time exceeds 8 minutes, the water valves are turned off and
F02 is flashed.
Press PAUSE/CANCEL twice to clear the display.
NOTE: After 4 minutes the “Sud” error will be displayed, then 4
minutes later the F02 error code will be displayed.
Potential Causes
• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is
running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump |
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| F05 |
Water temperature sensor error |
If during the water heating step in the wash cycle, the water temperature
sensor (NTC) value is out of range, or the heating element circuit has
failed, the F05 error code will be displayed.
Potential Causes
• Check the Water Temperature Sensor, Heating Element and Element Relay
• Check connections to the Sensor, Heating Element and Relay
Replace failed component. |
| F06 |
Drive motor tachometer error |
The control is unable to properly detect motor speed and the machine will
shut down. If a failure occurs during high-speed spin the door will be
unlocked after 3 minutes.
Potential Causes
• Check wire harness connections between the Drive Motor/Tachometer and
the Motor ControlUnit (MCU), and between the MCU and the Central Control
Unit (CCU)
• Check the Drive Motor
• Check the MCU
• Check the Wire Harness
Replace failed component. |
| F07 |
Motor control unit error |
The Central Control Unit has detected a short in the motor control unit.
If a failure occurs during high-speed spin the door will be unlocked after
3 minutes.
Potential Causes
• Check wire harness connections between the Drive Motor and the Motor
Control Unit (MCU), and between the MCU and the Central Control Unit (CCU)
• Check the MCU
• Check the Drive Motor
• Check the Wire Harness
Replace failed component. |
| F09 |
Overflow condition |
If the Overflow contact on the pressure switch is Closed for more than 60
seconds an Overflow condition will occur. In an Overflow condition, the
Door will remain locked, and the Drain Pump will run constantly, even if
PAUSE/CANCEL is pressed twice and the Display is cleared. Unplug the unit
to service.
Potential Causes
• Check the drain hose and make sure it is not plugged or kinked
• Check Wire Harness connections to the Drain Pump, Pressure Switch, and
Central Control Unit (CCU)
• Check / Clean Drain Pump Filter of foreign objects
• Check for Drain Pump Failure
• Check the Inlet Valve for proper shut off
• Check the Pressure switch for proper operation
Replace failed component. |
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| F10 |
Motor Control Unit (MCU) heat sink thermal trip |
If the thermal protector on the MCU heat sink gets too hot, it will open
the thermal protector on the heat sink which will stop motor functions and
an F10 will be displayed.
Potential Causes
• Check for Proper Installation, verify the unit is not located near a
source of heat and has proper ventilation.
• Check Wire Harness connections to the MCU, the motor, and Central
Control Unit (CCU)
• Check the Drive system for any worn or failed components
• Check MCU
• Check Motor
Replace failed component. |
| F11 |
Serial communication error |
Communication between the Central Control Unit (CCU) and the Motor Control
Unit (MCU) cannot be sent correctly.
Potential Causes
• Check Wire Harness connections to the MCU, the motor, and Central
Control Unit (CCU)
• Check the Drive system for any worn or failed components
• Check MCU
• Check CCU
• Check Motor
• Check Wire Harness
Replace failed component. |
| F13 |
Dispenser circuit error |
If the dispenser motor is not able to be driven to it’s proper position.
Potential Causes
• Check mechanical linkage from dispenser motor to the top of the
dispenser.
• Check Wire Harness connections to the dispenser motor and Central
Control Unit (CCU)
• Check Dispenser Motor
Replace failed component. |
| F14 |
EEPROM error |
The Central Control Unit (CCU) receives it’s data from an EEPROM onboard
the CCU. If there is an error reading this data it will cause this error.
Potential Causes
• A power glitch may cause this error. Try unplugging the Unit for two
minutes to see if that fixes the error.
• Check CCU.
Replace failed component. |
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| F15 |
Motor Control Unit (MCU) error |
If the MCU detects multiple resets or errors during a wash cycle it will
go into this error mode.
Potential Causes
• Check Wire Harness connections to the MCU, the motor, and Central
Control Unit (CCU)
• Check Drive belt
• Check MCU
• Check Motor
• Check Wire Harness
Replace failed component. |
| Sud |
SUDS LOCK (Overdose of detergent detected during the wash cycle) |
The motor control unit senses a suds lock condition by analyzing the
current draw on the drive motor. If “Sud” is displayed a potential suds
lock is detected. This may signify a bad pump, an extra heavy load,
excessive detergent, or excessive suds.
Potential Causes
• If too much detergent was used, run the unit through a Rinse/ Spin cycle
then a Normal cycle without adding any detergent. This should clear the
unit of the excess detergent.
• Check the drain hose and make sure it is not plugged or kinked
• Check Wire Harness connections to the Drain Pump, Pressure Switch, and
Central Control Unit (CCU)
• Check / Clean Drain Pump Filter of foreign objects
• Check Drain Pump
• Check the Pressure Switch
• Check CCU
Replace failed component. |
| FdL |
Door lock error |
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it 6 times before displaying the error.
Potential Causes
• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and
Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure
Replace failed component. |
| FdU |
Door unlock error |
A Door Unlock Error occurs if the door cannot be unlocked. It will try to
unlock the door 6 times before displaying the error.
Potential Causes
• Door Lock Mechanism broken.
• Check Door Lock/Switch Assembly for foreign objects
• Check Wire Harness connections to the Door Lock/Switch Assembly and
Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure
Replace failed component.
Note: The door lock/switch assembly can be manually unlocked.
To Manually unlock the door lock system:
1. Unplug the power cord from the outlet.
2. Remove the lower toe panel.
3. Reach up along the inside of the front panel and locate the bottom of
the door latch assembly.
4. Located on the bottom of the door latch assembly is a tear-drop shaped
tab.
5. Gently pull the tab down about 1/4 inch or until a click is heard.
6. The door may now be opened. |
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|
Whirlpool Calypso Automatic Washer Fault Codes |
|
Failure Code |
Fault Code Description |
Solution |
| PF |
Power failure |
"PF" flashes if the washer loses power during a running cycle. The washer
does not flash "PF" when it is first plugged in.
Press START to continue the cycle from the moment that power was lost.
OR
Press STOP/CANCEL to clear the display and completely cancel the cycle. |
| FL |
Flood condition |
"FL" flashes if any overfill condition occurs. This condition occurs when
excessive water in the tub causes the overfill switch to trip. The control
must realize that the trip was due to an overfill condition instead of a
suds lock condition in order for "FL" to be displayed.
With an overfill condition, the beeper repeats a warning every 10 seconds
with no time out. The pump is cycled in drain mode for 30 seconds on, 30
seconds off until the overfill switch resets or power is discontinued to
the unit.
Press STOP/CANCEL to clear the display. |
| Er |
Processor reset error |
This error code is displayed if the control failed to save cycle
information during a power failure. This does not generate an error code
beep.
Press STOP/CANCEL to clear the display. |
| LF |
Long fill |
If the water fill time exceeds ten minutes, the water valves are turned
off and "LF" is flashed.
Press STOP/CANCEL to clear the display. |
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| CE |
Communications error |
If there is any breakdown in communication between the machine controller
and the motor controller, "CE" flashes and the unit beeps once.
Some common causes of "CE" errors include:
• Conformal coating on serial communications pins between the machine
controller and motor controller. After disconnecting power to the unit,
try scraping this coating off the pins.
• Check the resistance values between the serial communications pins with
the connectors in place. Make sure the harness does not have a bad
connection.
• Check the quick disconnect at the motor terminal. The drive motor must
be hooked up properly or a "CE" error will occur.
• Drive motor thermal protector has opened.
• Motor controller is not powered or fuse has opened. Replace motor
controller.
Press STOP/CANCEL to clear the display. |
| Ld |
Long drain |
"Ld" flashes if it takes longer than 5 minutes to pump out water to a
point where the operating pressure switch resets.
Press STOP/CANCEL to clear the display. |
CA
or
CI |
Average current limit
or
Instantaneous current limit |
If a status signal comes back from the motor controller that a current
limit has been breached, the unit will return to standby mode and display
either "CA" for average current limit trip or "CI" for instantaneous
current limit trip.
Average current trip occurs if there is a 2 second average of current draw
greater than 5.55 Amps at the motor windings.
Instantaneous current trip occurs if there is a spike of 26 Amps instantly
at the motor windings.
This may signify problems with the drive motor, thermal protector or motor
controller. Overloading the unit may cause this problem.
Press STOP/CANCEL to clear the display. |
| ob |
Off balance |
If the motor controller detects an unrecoverable off-balance condition,
the machine controller will shut down and display an "ob" for off balance.
The lid switch must be opened at least once before restarting the cycle,
if this condition occurs. Opening the lid will allow you to view and
redistribute the load.
Press STOP/CANCEL to clear the display. |
| Sr |
Stuck relay |
"Sr" signifies a failure of the relay in the closed position. With this
failure, power to the motor controller cannot be turned off by the machine
controller.
The machine control board may have a bad relay and may need to be
replaced. Check pins 1 and 5 of P16 of the machine controller and pins 1
and 2 of P1 of the motor controller. This should have AC line voltage when
the motor controller is powered.
Press STOP/CANCEL to clear the display. |
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| LS |
Lid switch error |
The control should flash this error code if it cannot detect the lid
switch opening and closing properly. This error code may also be used if
there is a disagreement between the motor and machine controllers on the
state of the lid switch. The control should not allow the unit to run in
this condition.
This code will also appear if the user presses the START key while the lid
is open.
Open the lid or press STOP/CANCEL to clear the display. |
Flashing
display
time |
Open lid |
If the lid opens while the unit is in running mode, time remaining will
flash in the display.
Close the lid and press START to continue with the cycle. |
| SL |
Suds lock |
The motor controller senses a suds lock condition by analyzing the current
draw on the drive motor. If a potential suds lock is detected, the control
tries up to 3 times to clean out the unit with a mini-cycle.
"SL" is displayed if suds are detected but the unit is unable to clean out
suds. This may indicate a bad pump, an extra heavy load, excessive
detergent or excessive suds.
Press STOP/CANCEL to clear the display. |
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