Richard W for Model Number WFMC6401UC/03 Hi, We have the Nexxt 700 series washing machine (WFMC6401UC/03) and love it. We are not getting an error codes to my knowledge, but it seems like we are losing some motor torque when spinning heavier loads like towels. We don't overload the machine, but using the same number of towels, we don't get high spin speeds, leaving the towels wet. The only way to dry them is to pull 1-2 towels out, then the machine will get back up to high speed (e.g. 1200 rpm) and get the towels dry. Is there anything we can do to get the spin performance up to what it used to be? I was looking at the carbon brush replacement parts, but it does not seem to be applicable to this motor. Is there anything else worthwhile to consider replacing?
Answer Richard,You should lean more toward looking at the suspension parts. If the unit goes out of balance it will not go into a high-speed spin. But removing some weight and it does, sounds like the shock absorbers is where i would start.00642112 Read More... Answered by AppliancePartsPros.com | Monday, February 12, 2024