Answer Hello Harold. You will need to check and see if the slides WE03X37318 and WE03X37317 are bad on the unit. If so, it will cause the problem you are having. If the bearing WE3M26 on the front is worn down, it will need to be replaced as well. Hope this helps. Read More... Answered by AppliancePartsPros.com | Thursday, December 22, 2011