Customer Questions and Answers for Guide - Upper Rack Rail by Ge

The Upper Rack Rail Guide is an OEM replacement part for GE dishwashers. It is an internal component that helps securely support the upper dish rack during cleaning cycles. The upper rack rail guide allows for smooth movement into and out of the dishwasher while preventing rack shifting.

Causes tend to be cracks, breaks, or bending over time due to the weight stress from loaded dishes. Mineral deposits could also affect smooth movement.

Symptoms of a bad upper rack rail guide include:

• Noisy rattling noises coming from the dish rack
• Difficulty fully extending or retracting the upper rack
• Dishware sliding around on the rack during operation

This GE OEM replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.