Gene G Brooklyn , NY July 23, 2016 Appliance: Model PDW1860NSS Guide rail and upper dishrack rollers worned off and came loose Finding the replacement parts for my dishwasher was quick and painless. Just use the model number and parts would come up with the diagram and some of the videos. Important to read the Q/A as it helped me to get ready on what I had to do and what tools to have. Ordered replacement parts for my GE dishwasher (about 7 years old). To replace the guide rail brackets, I removed the screws that secured the dishwasher to the counter and pulled out the dishwasher about 1/3 of the depth to have access to the outer sides to remove the screws that are holding the guide rail brackets in place. Note: I advise you use the wrench / socket driver on the crew heads rather then screwdriver. Original screws were rusty and one of them snapped but since I was disposing the old brackets it was ok, just had to look for a similar screws to use. Please take your time whilst installing the brackets as the rubber washers may fall out, so don't rush it. All brackets removal and installation 20min. Upper dishrack roller replacement was a snap off/snap in 1min. Overall repair took about 35 min as I had to look for a replacement to the brocket screw. (wish the parts would come with the new screws). Anyway, I'm pleased with the parts and work and looking forward to another 7years on this machine :))) Thank you AppiancePartsPros!!!!! You've saved me from calling the service company and saved me money. Will look for parts here again. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set
Michael N Petoskey , MI June 11, 2014 Missing roller Pulled off one of the rollers from the new part and snapped it onto the old bracket Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Howard F Apalachin , NY January 22, 2018 Appliance: Model GE DISHWASHER Guide rail brackets were worn out. Installed new guide rails. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Adjustable Wrench, Pliers, Screwdrivers
Douglas W Kent , WA June 16, 2015 Upper rail guide wheels (all 4 sets) refused to stay on their axles Pulled dishwasher from its spot, unscrewed old rails, started installing new ones, started having problems with the old screws being weak (screw heads started popping off). Went to store, bought new screws, finished job. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Socket Set
Thomas L Lumberton , NJ December 31, 2021 The dishwasher rack rollers were broken. Received the needed parts quickly and used the video provided by AppliancePartsPros.com and found it very helpful. It made the repair easy. Thank you Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Adjustable Wrench, Screwdrivers, Socket Set