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Customer Questions and Answers for Guide - Upper Rack Rail by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM20672844
Manufacturer Part Number: WD12X23637

The Upper Rack Rail Guide is an OEM replacement part for GE dishwashers. It is an internal component that helps securely support the upper dish rack during cleaning cycles. The upper rack rail guide allows for smooth movement into and out of the dishwasher while preventing rack shifting.

Causes tend to be cracks, breaks, or bending over time due to the weight stress from loaded dishes. Mineral deposits could also affect smooth movement.

Symptoms of a bad upper rack rail guide include:

  • Noisy rattling noises coming from the dish rack
  • Difficulty fully extending or retracting the upper rack
  • Dishware sliding around on the rack during operation

This GE OEM replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Guide - Upper Rack Rail (Part Number: OEM20672844)

1 Answer

Dave,

Yes in order to remove the guide rail bracket you will need to pull the unit out from installation and remove the screws on the outside of the tub.

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1 Answer

Hello Vicki! The manufacture onyl offers the rollers with the bracket, part number WD12X10221. You will need the entire assembly. Thanks!

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