Mike B. for Model Number wbvh6240fgg I bought a GE washer that is leaving plenty of suds and water behind. It came with diagnostic error codes 23, 30, and 31 when I bought it. I removed the pump to see if the impellor was blocked, but it is not blocked. How do I know if the pump needs to be replaced ? It turns freely for a quarter turn and then its more difficult to turn, but it does turn. Do I need to replace the pump assembly / pump ? Thanks. Mike
Answer Hi Mike. Yes, first thing you need to do is get the pump free or if it will not as you mention, then replace it with part # WH23X10028. Then you use a pitcher and fill it up with cold water. Then open the washer and fill it up to the baffle level (w/cold water). Then press cancel or drain. Do this a few times to insure you have flushed out the "over soaping" condition which made the pump cavitate and overheat, damaging the pump and showing the fault codes mentioned. E-23= water valve, pressure switch or off balance. E-30 = drain pump issues. E-31= Slow drain , possible restrictions. Thank You. Read More... Answered by AppliancePartsPros.com | Wednesday, December 7, 2011