Ivan for Model Number 110.47512600 I have a Kenmore HE2 front load washer and getting an F11 error code. A service technician came to my house verified the machine and told me that the problem was the MCU that it had to be replaced. Just received the MCU part and replaced it with the same result. Help please. Thanks
Answer Hello Ivan, As per the tech sheet: F11 - MOTOR CONTROL UNIT ERROR: The Motor Control Unit has internal failure; repeating under or over voltage, or over current conditions. If failure occurs during high-speed spin the door unlocks after 3 minutes. Possible Causes/Procedure: 1. Unplug washer or disconnect power. 2. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). Check the motor and do a continuity test. 3. Plug in washer or reconnect power. 4. Check the MCU by looking for operations of the drive motor. 5. Check the drive motor for powered rotations. 6. If the tub never moves, Replace MCU board WPW10163007. If the tub does turn, replace the CCU WPW10525353. Read More... Answered by AppliancePartsPros.com | Wednesday, July 23, 2014