Jeff for Model Number DWXR473ET1WW This was my experience (for possible benefit of other customers). I had the following situation -- dryer worked in "timer" mode but not in "automatic" mode because it never advanced nor stopped. First I replaced the timer but made no difference. The next day I took dryer apart (more completely -- though was easy) by taking the drum out. One of the two heating coils was obviously burned up and lacked continuity. Replaced them with heating coil kit and it started working again. Turns out both heating coils are needed because one of them supplies electricity to the timer in "automatic" mode. So it might be wise to inspect the heating coils and replace them before ordering the timer -- it may completely fix the issue for you.
Answer Jeff, it is certainly always a possibility that a failed heating element can affect how a cycle will operate depending on how the dryer is wired. In this case, it is wired to operate the automatic cycle. Read More... Answered by AppliancePartsPros.com | Wednesday, January 22, 2025