Rick for Model Number WT4970CW Please guide me in solving error code OE. The drain hoses are clear. The drain pump was removed, inspected for damage or clogs, cleaned, and drains the tub on the Tub Clean cycle as expected. However, it still fails to drain the tub during wash programs.
Answer Rick, during a cycle where it does not drain, the main control EBR75639503 would need to be tested for voltage output at the connection WH5. From pin 1 to pin 3 there should be 120VAC during a drain cycle. If there is not 120VAC, the main control has failed. If there is, the next step would be to test for 120VAC at the drain pump 5859EA1004P to identify it the proper voltage is reaching the pump. If 120VAC does not reach the pump, it is likely that there is a wire break. If 120VAC does reach the pump and it is not running, it is likely that the windings have weakened and is causing it to intermittently operate. Read More... Answered by AppliancePartsPros.com | Thursday, June 18, 2020