Rick H September 03, 2021 for Model Number WT4970CW My pump continues to run even when powered off, this is the second time this has happen, first time i had tapped on the back of the control unit which had originally fixed the issue last year. Is this part just the control unit itself? thank you
Peter August 06, 2020 for Model Number WT4970CW Are these the same part and does the board come in a plastic housing? EBR75639503 AP5681029
1 Answer Peter, the part number AP5681029 is the same as EBR75639503 and does come in the plastic housing. Read More...
Rick June 17, 2020 for Model Number WT4970CW Please guide me in solving error code OE. The drain hoses are clear. The drain pump was removed, inspected for damage or clogs, cleaned, and drains the tub on the Tub Clean cycle as expected. However, it still fails to drain the tub during wash programs.
1 Answer Rick, during a cycle where it does not drain, the main control EBR75639503 would need to be tested for voltage output at the connection WH5. From pin 1 to pin 3 there should be 120VAC during a drain cycle. If there is not 120VAC, the main control has failed. If there is, the next step would be to test for 120VAC at the drain pump 5859EA1004P to identify it the proper voltage is reaching the pump. If 120VAC does not reach the pump, it is likely that there is a wire break. If 120VAC does reach the pump and it is not running, it is likely that the windings have weakened and is causing it to intermittently operate. Read More...
Robert June 16, 2020 for Model Number WT4970CW No display and washer won't operate. It has power going to the main circuit board but the display is dead. I replaced the lid lock switch but this didn't help. It was working fine and it stopped during operation and the diaplay was working so aaaaaI iupluged it to see what was wrong.Opened the lid after prying the lid switch back and when I plugged it back in everything was dead.
1 Answer Robert, Check the wiring between the mainboard and the display board. If the wiring checks ok then this will most likely be a faulty main control board. Read More...