Answer Jim, the washer will need to be checked to ensure that it is level. From there, the fluid in the counterbalance ring will need to be checked by rotating the spin basket and then quickly stopping it. There should be a sound of water sloshing around. With these two steps complete, the next step would be to take a cup of water and set it on the dryer (dryer and washer can not be touching) and set the washer on a spin cycle. If the water sloshes around, there is vibration transferring through the floor which indicates a weak floor (after the prior checks have been made). If the water does not splash around, the final step would be to replace the suspension rods AJK72909308. Read More... Answered by AppliancePartsPros.com | Friday, March 20, 2020