Jim March 17, 2020 for Model Number WT4870CW Washer displays UE error on a clean cycle empty washer. Thanks Jim
1 Answer Jim, the washer will need to be checked to ensure that it is level. From there, the fluid in the counterbalance ring will need to be checked by rotating the spin basket and then quickly stopping it. There should be a sound of water sloshing around. With these two steps complete, the next step would be to take a cup of water and set it on the dryer (dryer and washer can not be touching) and set the washer on a spin cycle. If the water sloshes around, there is vibration transferring through the floor which indicates a weak floor (after the prior checks have been made). If the water does not splash around, the final step would be to replace the suspension rods AJK72909308. Read More...
John December 29, 2019 for Model Number Wt4870cw The drain pump on my washing machine continued to run after the washer shuts down.
1 Answer John, The pump continuing to run would be a stuck relay on the control board which will need to be replaced. Read More...
Pamela December 05, 2019 for Model Number WT4870CW My LG washer is taking too long to wash a load of clothes. Is there an easy fix for this?
1 Answer Pamela, checking the user interface for any activated special settings will be the first step in identifying what could be causing this. If there are any special settings turned on such as stain care, extra rinse, soak, or cold wash then the wash times can be longer. If none of these selections are illuminated, the next thing to check is the time that it takes for the washer to fill with water as well as soil level and load size as these can all play a role in wash times. If the water is filling properly, then it is possible that there may be an issue with the main control EBR75795702 not keeping the proper timing in regards to what has been selected. Read More...
Jackie February 11, 2019 for Model Number WT4870CW My LG washer goes off balance and with error code UE. The Sear's repair guy orders LG control board and when they get it, it does the same code. They check my board and the one they ordered and it does not have the correct software. They say I need LGEBR75795702?
1 Answer Jackie, according to the manufacturer data, the main control is indeed going to be part number [EBR75795702]. Read More...
Jamie May 12, 2016 for Model Number WT4870CW When I put the unit into the service mode there is no voltage going to any one of the 5 solenoids. The original problem is that the unit won't fill. The service mode does all other functions. Is there any other part besides the main Electronic control that can cause this. The harness from the valve to the control checks good.
1 Answer Hello Jamie. You will need to replace the control board EBR75795702 on the unit. Read More...