Customer Questions and Answers for Svc Pcb Power Control Board Assembly, Onboarding by Lg

Lorenzo, Your first check needs to be at the freezer drawer front, door seal and baskets. Check and make sure there are no small articles hanging over the sides of the shelf or basket, especially behind the basket, that would keep the door from closing and sealing properly. Make sure the refrigerator is level and solid on the floor. Make sure the drawer is mounted to the rail tightly and properly and the rail is seated in the track. Also check and ensure the average air temperature in the freezer compartment is 3 to 5 Dgrs.F. Ice on the freezer liner indicates an air leak into the freezer from the door and a temperature that could be too low.