Greg for Model Number RFG297AARS Samsung twin cooling unit freezer stopped working, fridge seems ok. Checked compressor, all fans, temp sensors, cleaned condenser coil and checked for error codes all seems well. Not sure how refrigerant in directed to the freezer? Any suggestions? Thanks.
Answer Greg, With the freezer section not cooling would want to check to make sure that it is not defrost issue in which the evaporator coils in the freezer would be impacted with ice. If there is no ice or frost on the coils then the stepping valve DA97-07070B would be the most likely cause for this issue. The valve would have to be replaced by a service tech if it is faulty. Read More... Answered by AppliancePartsPros.com | Friday, March 17, 2017