Greg W for Model Number Rfg298hdrs Samsung frig w/ upper and lower ice maker 2 weeks ago I came home to a flood in the floor from the upper ice maker . Both trays in the door just under ice maker and ice bucket were full of water . I wondered if my wife had left the bottom freezer drawer open was first thought but not sure as I opened everything up checking everything not thinking. Since this being a plumber I have installed flood control with sensor on line to frig. Upper ice maker not producing ice before or after installing flood control or since the flood .I have reset the ice maker several times and the arm comes down and I can hear it run but not fill up . Bottom ice maker works good . What do I need to check next on upper ice maker . Thanks for any suggestions ,Greg
Answer Greg, If the upper icemaker is not filling with water then the first thing to check is whether there is voltage getting to the water valve. If there is power getting to the valve then the valve would need to be replaced. If there is no power to the valve then the icemaker would be the most likely cause of failure. Read More... Answered by AppliancePartsPros.com | Tuesday, April 5, 2016