Jeffrey for Model Number RF4287HARS/XAA My ice maker isn't making any ice. I've tried the reset button but that didn't seem to do anything. In reading other people's responses, they reference a chime when performing an ice maker reset. I never hear a chime. Would that likely indicate a problem with the ice maker itself or a problem with the control board? Or do some versions of the Samsung RF4287HARS/XAA not produce a chime when resetting the ice maker? Thank you!
Answer Jeffrey, if you test the DC voltage at the main control, you will want to place the black lead of a multimeter on heater sink REG1 and the red lead at pin 2 of connection CN90. This should give you a reading of less than 5VDC. If not, then you have a main control issue. If it does have the voltage and the reset button does not engage the self harvest when holding it for 3 seconds, then you have an icemaker issue. Read More... Answered by AppliancePartsPros.com | Tuesday, February 5, 2019