Jim E. C for Model Number samsung rs2533sw The display shows the and lights up, but none of the buttons respond. Pressing and holding childlock does nothing, and holding the top two buttons for diagnostics does nothing. It could be this or the main board. If I order the display panel and it does not solve the problem your store will not accept it for return or credit. I realize it's a pretty sweet deal for you guys if people order part after part they do not need and cannot return, but is there a way to test my display panel with a multimeter or something so I don't waste my money?
Answer Jim, There is not a way to test the dispenser display with a meter but it does sound like this would be the issue with the unit. Here is a link to our return policy so that you will be aware that we do have a 365 day return guarantee. http://www.appliancepartspros.com/customerservice/returns.aspx Read More... Answered by AppliancePartsPros.com | Monday, May 18, 2015