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Customer Questions and Answers for Dispenser Control Board by Samsung

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Manufacturer Part
4.89 (64)
By: Samsung
Part Number: OEM12412296
Manufacturer Part Number: DA41-00204C

Questions & Answers

For Samsung Dispenser Control Board (Part Number: OEM12412296)

1 Answer

Hello Patricia. It sounds like your dispenser board DA41-00204C is bad in the unit. Unfortunately this part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.

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1 Answer

Hello Mike. Sorry, this part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part.

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Jim E. C for Model Number samsung rs2533sw

The display shows the and lights up, but none of the buttons respond. Pressing and holding childlock does nothing, and holding the top two buttons for diagnostics does nothing. It could be this or the main board. If I order the display panel and it does not solve the problem your store will not accept it for return or credit. I realize it's a pretty sweet deal for you guys if people order part after part they do not need and cannot return, but is there a way to test my display panel with a multimeter or something so I don't waste my money?

Jason for Model Number RS2534WW

I ordered the dispenser board as suggested about the lights that were not working. I did not notice before ordering that this new board has some different option my other did not. Although they both appear to be the same part numbers? I decided to try it anyway and when I did I'm still not getting the ice type indicator to light, power cool, or power freeze. So it is doing the exact same thing as my old board was. Any other suggestions. Everything functions fine, It is just confusing sometimes because we've accidentally turned the ice off and not realized because the ice light type cube/crush/off doesn't light up. Also since the part must not be the problem, can I return the new board I purchased. Thank you

1 Answer

Hello Jason. Yes, you will need to order and replace the dispenser board on the unit.

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1 Answer

Doug, Check the water valve to make sure that you are getting power to it when you call for water. If there is power then check to make sure that water is coming through the valve. If there is water then check the water filter to make sure that it is good and if not then replace. If it is good then replace the filter head.

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1 Answer

Jack, Yes the most likely cause for the unit cycling from crushed to cube is a faulty control board. The part that would be needed is DA41-00204C. The way to remove the dispenser assembly is to use a flat blade screwdriver at the bottom of the dispenser trim to pop the panel loose. once panel is loose the display board can be changed out.

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Season for Model Number rs2533sw Samsung double-door fridge(bought in 2003)

The fridge, freezer, and water dispenser all work but the ice-maker keep making ice as I cannot turn off the ice-making function because the display has become not responsive. I cannot get to change any settings of the fridge such ice, no-ice, crushed-ice, etc. All the buttons do not work except when used to reset (pushing top two buttons together). I also don't see any numbers when it is suppose to run a diagnostics. The fridge beeps a lot throughout the day indicating some problems (annoying) but it cools great. Therefore, I plan to change the display and/or the board but I am not sure which one is the problem. Perhaps you can give me some suggestions based on my descriptions.

1 Answer

Hello Season. Based on the information you provided, it sounds like the dispenser cover DA97-01533P is bad and will need to be replaced on the unit.

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1 Answer

Hello Rgomez. You will need to replace the evaporator assembly DA96-00020Q for the defrost problem in the refrigerator, and use the owners manual to press the buttons on the display to reset the filter light on the unit. Hope this helps.

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