Susie for Model Number RF267AERS The freezer drawer is totally frosted over. Looks like it snowed in there. Almost impossible to pull out upper drawer/tray , it is frozen in place
Answer Susie, it would be recommended that the door gasket DA63-06541D is inspected for any gaps or tears and replaced if necessary. Usually, this type of issue occurs from air leaking into the freezer from either an item keeping the door slightly open or from the gasket leaking air through. Read More... Answered by AppliancePartsPros.com | Friday, October 7, 2022