Jim L June 09, 2025 for Model Number RF266AEPN MFG 12/2009 FRENCH DOOR, WATER DISPENCER INSIDE, ICE MAKER IN FREEZER. DEFROSTER DRAIN IS BLOCKED CAUSING WATER TO BACK UP AND FREEZE.
1 Answer Jim, Thank you for your question. You will want to clean out all the ice in the drain trough and flush the drain with hot water. You can install a drain clip DA61-14306A to help keep this from happening. You can also pull the back cover over the compressor and remove the drain tubes and there is a duckbill inside there that you can cut open some in order to allow better flow. Read More...
Mike March 13, 2025 for Model Number RF263TEAeww My refrigerator keeps freezing my milk etc. I have increased the temperature setting to 8 deg C and it is still doing it. I have moved items around the fridge to make sure I am getting good airflow and still no luck. What else could be wrong. The digital display on the front of the unit sometimes flashes 6, which I believe it means it thinks it is 6 degrees inside the fridge.
1 Answer Hello Mike, thank you for contacting Appliance Parts Pros. I would suspect you have a thermistor reading out of range, possibly the refrigerator thermistor [DA32-10104N]. If you can get that thermistor, or any of the others that you might test, out and place it in a glace of ice water for about 5 minutes, they should read around 13.29k ohms at 0 degrees C. Read More...
Susie October 07, 2022 for Model Number RF267AERS The freezer drawer is totally frosted over. Looks like it snowed in there. Almost impossible to pull out upper drawer/tray , it is frozen in place
1 Answer Susie, it would be recommended that the door gasket DA63-06541D is inspected for any gaps or tears and replaced if necessary. Usually, this type of issue occurs from air leaking into the freezer from either an item keeping the door slightly open or from the gasket leaking air through. Read More...
Paul Villhauer January 17, 2022 for Model Number RF25HMEDBSR/AA-0000 My refrigerator has been freezing food for two weeks now. This problem first appeared when I noticed thawed items in the freezer. At first, I thought the door had been caught open enough to make a gap, but I never got a temperature alarm. So, I rearranged the drawer and ran a power freeze on the freezer to cool it back down. After this, everything in the refrigerator began to freeze. Since then, I have cleaned the coils and vents, unplugged the unit for 12 hours to thaw with doors open, and have run the FD and RD defrost numerous times. I have not gotten any error codes in diagnostic mode (freeze and frig power freeze buttons held down together). The refrigerator temperature display flashed a few days ago, but I cleared it by unplugging the unit to reset. I did have a similar problem three years ago. Back then, I had a home warranty, and a repair company replaced the thermostat, control board, and damper door unit. Since then, Samsung sent a company to replace the parts for the Ice maker (lawsuit recall). I know the defrost heater is working (I can hear it melting ice, and there is no ice buildup causing problems with the fan) The refrigerator is set for 44F, but the temperature inside is in the mid-’20s. Is this a thermostat problem? Whatever advice you can offer would be appreciated. Thanks in advance.
1 Answer Paul, This issue would most likely be caused by a damper door that is stuck open or the temperature sensor in the refrigerator. Read More...
Carl Pierce July 09, 2021 for Model Number RF197ACRS/XAA I need to replace the temperature sensor on my appliance and I can't find one long enough to reach. I need at least 12 inches. All the sensors I ordered for Amazon are only 6 inches. Help!
1 Answer Carl P, Based on the information provided this sensor and harness is approximately 16 inches long. DA32-10105X Read More...
Charles July 15, 2019 for Model Number RB195ACBP/XAA Temperature Control Display is Flashing & cannot adjust temperature for Freezer or Fridge. Unplugged for 2 minutes to reset system, however, the temperature display is now blank.
1 Answer Charles, Check for proper voltage to the refrigerator, remove the control from the door, disconnect the wire harness connectors and check for frayed, loose or damaged wires. Reconnect the harness connectors to the control board and reapply power to the refrigerator. If the problem persists you would need the DA97-11778C / DA97-08872C Refrigerator control board, Unfortunately, the manufacturer has discontinued the part, it is no longer available. Thanks, Read More...
Allysa July 13, 2017 for Model Number RF26HFENDBC/AA My refrigerator cools but my freezer doesn't freeze it only cools. Water builds up under the drawers in the refrigerator. Please help!
1 Answer Hello Allysa. Make sure the condenser fan motor is working and the coils are clean. If so, the sealed system has failed and you will need an HVAC tech for the unit. Thanks. Read More...
Eric March 26, 2017 for Model Number RF217ACPN Inside panel on back of fridge is icing over, then the noise starts sounds like a loud humming. The temp never fluxuates, it never gets warm, we can unplug for a day,to defrost, then plug in, its fine for a couple weeks then all over again. A couple of repair companies in OK said they won't even touch Samsung but others say it sounds like a defrost timer problem, what do you think ???
1 Answer Eric, This does sound like a defrost issue but would more likely be a issue with the defrost sensor or the control board. You will want to test the defrost sensor to make sure that the sensor has proper resistance which should be 2.7K ohms of resistance at 77 degrees. If this checks ok then the control board is most likely cause. Read More...
Steve Potas September 20, 2016 for Model Number RF-267AERS Have water leaking inside refrig from above the water tank. Looks like a sensor from what i saw on U tube.
1 Answer Steve, This would actually most likely be a frozen drain line behind the wall of the refrigerator compartment. You would want to clear the obstruction and then install a heat probe DA61-14306A to correct this issue. Read More...
Dwight R May 17, 2016 for Model Number 404.40183800 kenmore pro My refrigerator Is not working right. The cool is cool, but the freeze is not. We had lightning the other day, did it get a spike? Could the thermostat be bogus. Any other ideas? Help!
1 Answer Dwight, If you took a lightning strike, or had a voltage "spike" it's more likely the DA92-00248B main control board circuit(s) were damaged. If your refrigerator is partially working, chances are the problem isn't a thermistor or thermostat. Being a Sears/Kenmore specific model, our information is limited, Thanks Read More...